Humana · 2 weeks ago
Case Manager- Green Bay, WI
Green Bay, WI
Full-time
Hybrid
Entry, Mid Level
$54K/yr - $73K/yr
1+ years expHumana is committed to putting health first, and they are seeking a Case Manager to serve members in the Wisconsin Family Care program. In this role, you will provide comprehensive social service care management to frail elders and adults with disabilities, collaborating with colleagues to empower members and enhance their quality of life.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Assess members to identify their strengths, interests, and preferences, focusing on health and safety needs to develop a comprehensive Member Care Plan (MCP)
Coordinate services that address members’ health and safety needs, ensuring support is provided in the least restrictive environment in accordance with the MCP
Collaborate continuously with a Field Care Nurse (RN) to review and update care plans and address members’ evolving needs
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member’s residence
Schedule, conduct, and document quarterly in-person visits and maintain monthly contact with members by phone
Identify, arrange, and monitor support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
Engage in clear and empathetic communication with members to better understand their needs, support informed decision-making, and ensure cost-effective service delivery
Prioritize safety by continuously evaluating risk factors and providing education to members to promote overall health and wellness
Maintain accurate and timely documentation of activities, including case notes, service authorizations, and updates to the Member Care Plan
Foster direct collaboration with service providers, natural supports, and other community partners to enhance member outcomes
Travel is necessary to conduct member visits and fulfill role responsibilities
Qualification
Required
Four-year bachelor's degree in human services or related field with one (1) year of experience working with at least one of the Family Care target populations OR a four-year bachelor's degree in any other field with three (3) years' related experience working with at least one of the Family Care target populations
Demonstrated intermediate computer proficiency, including experience with Microsoft Office applications
Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Required to be screened for Tuberculosis (TB)
Preferred
Case Management experience
Experience with electronic case note documentation and experience with documenting in multiple computer applications/systems
Knowledge of community health and social service agencies and additional community resources
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
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