Apply on Employer Site

Abell Pest Control · 2 days ago

Office Administrator- Full-Time

Waterford, MI

Full-time

Onsite

Entry Level

1+ years exp

Abell Pest Control is a company focused on pest control services, and they are seeking an Office Administrator to handle customer interactions and administrative tasks. The role involves answering calls, scheduling services, and managing customer files while providing solutions to clients' inquiries.

ChemicalProfessional ServicesService Industry

Growth Opportunities

Responsibilities

Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service

Ensures Route Managers data entry work is completed; Enters daily reports, new contracts, one times, Electronic Site Management (ESM), product sales forms and service requisitions

Prepares bank deposit for cheques received and credit card payments; Follows up with Head Office

Solves residential account issues

Manages customer files; Ensures filing is current

Schedules Route Managers one-time work and home services; Ensures follow up calls are complete to guarantee customer satisfaction

Ensures month end is completed

Checks missing tag reports

Orders office supplies

Assumes responsibility for functions of chain accounts (reporting, scoring, and knowledge of procedures)

Offers support to Branch staff as directed by his/her Manager

Qualification

Customer service experienceWritten communicationVerbal communicationOrganizational skillsInside sales experienceSupport skillsHardwareSoftware useTeam playerAttention to detail