Pape-Dawson ยท 1 day ago
Billing Manager
Pape-Dawson Consulting Engineers is seeking a Billing Manager to oversee billing and collections operations. This role is responsible for ensuring timely collections, evaluating customer creditworthiness, and optimizing cash flow while collaborating with internal departments to resolve billing issues.
ConsultingLegal
Responsibilities
Lead, mentor, and develop the billing and collections team
Organize workload to maximize efficiency and accuracy
Maintain and enhance internal controls related to billing and collections
Monitor and report on billing deductions and overall collections performance
Establish and implement best practices for billing and credit policies
Develop and report on key performance indicators (KPIs)
Assess customer creditworthiness using financial analysis, credit reports, and payment history
Develop and enforce credit policies, including setting credit limits to optimize cash flow while minimizing risk
Provide guidance to sales and accounting teams on structuring credit terms and customer limits
Oversee the accounts receivable collection process to ensure timely payments
Monitor and manage customer accounts to minimize delinquencies and enhance cash collections
Collaborate with Sales and Customer Service to resolve billing disputes
Implement strategies to improve Days Sales Outstanding (DSO) and overall receivables turnover
Provide regular reporting and analysis on receivables performance, including trend analysis, aging reports, collections insights, and customer risk assessments
Identify and implement process improvements to enhance efficiency and effectiveness
Stay informed about industry best practices and regulatory changes affecting credit and accounts receivable
Support ERP system implementations and process enhancements as needed
Qualification
Required
Bachelor's degree in Accounting, Business, or a related field
5+ years of billing and collections experience in a large organization
3+ years of experience in a leadership or management role
Experience working in a growing business and improving processes to support scalability
Strong analytical skills with the ability to interpret financial statements and credit reports
Knowledge of credit policies, risk management, and industry standards
Strong organizational skills with the ability to manage priorities in a fast-paced environment
Proven ability to collaborate across departments, particularly with operations and sales, to make strategic decisions beyond just financial metrics
Ability to work Monday - Friday, 8 am - 5 pm with overtime as needed
Preferred
ERP system implementation experience and a continuous improvement mindset
Advanced Excel skills (pivot tables, VLOOKUPs); experience with Deltek preferred
Company
Pape-Dawson
Pape-Dawson is an industry-leading, future-focused civil engineering and professional services firm.
Funding
Current Stage
Late StageRecent News
Business Wire
2026-01-07
2025-10-22
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