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Pacific Office Automation · 1 day ago

WHITE WOLF - Customer Service & Order Entry Specialist

Tempe, AZ

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

Pacific Office Automation is a branding agency that specializes in creating impactful branding solutions for businesses. They are seeking a Customer Service & Order Entry Specialist to manage customer orders and ensure timely delivery while providing excellent service and communication throughout the process.

CRMInformation TechnologySoftware

Responsibilities

Serve as the main point of contact for customers, managing orders from entry through fulfillment

Enter and maintain order details accurately in the order entry system and QuickBooks

Coordinate with vendors, production, and shipping to ensure on-time and accurate delivery

Prepare purchase requisitions, invoices, and billing documents; verify pricing and discounts

Track project status, update customers on timelines, and resolve any issues or delays

Maintain current customer information and account records

Support sales and account managers by ensuring smooth communication and order accuracy

Build strong relationships with clients and look for opportunities to expand business

Qualification

QuickBooksCustomer servicePrint industry experienceMicrosoft OfficeMultitaskingOrganizational skillsAttention to detailCommunication skillsTeam-oriented mindsetThrive in fast-paced environment