Upstate Caring Partners ยท 1 day ago
Assistive Technology Manager
Utica, NY
Full-time
Onsite
Mid LevelUpstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. The Assistive Technology Manager is responsible for the day-to-day operations of the Assistive Technology Program, ensuring customer service, data management, and equipment maintenance meet state regulations.
Non-profit Organization Management
Responsibilities
Responsible for overseeing day-to-day customer service including in office and outreach activities
Establish and maintain a professional relationship with multiple outside agencies and service providers including local Early Intervention officials
Responsible for completing evaluation and training reports
Maintain accurate records of customer contacts, assistive technology evaluation and training services, and mailings
Implement follow-up procedures and customer satisfaction surveys
Ensure maintenance, cleaning and tracking of equipment; including obtaining supplies necessary for equipment maintenance
Ensure safety of adaptive equipment prior to loaning
Develop and implement quality and efficiency procedures
Act as the primary contact person for volunteers within the program and coordinate marketing activities
Conduct presentations to individuals, groups, students and professional organizations on assistive technology and TRAID services
Qualification
Required
Bachelors Degree in Human Services or related field
Strong knowledge of a variety of assistive technology devices and delivery of rehabilitation technology services
Travel is required. Must have a valid NYS Driver's License
Mechanical ability to troubleshoot, clean and repair equipment
Benefits
Comprehensive Health/Dental/Vision
Direct Deposit
Flexible Spending Account (FSA)
Retirement Plan 403(b)
Life Insurance
Voluntary Benefits
Employee Assistance Program (EAP)
Generous PTO Plans (Sick, Vacation and Employee Leave)
Tuition Reimbursement
Service Awards
Employee Appreciation Events
Employee Discounts
Company
Upstate Caring Partners
1001-5000 employees
H1B Sponsorship
Upstate Caring Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (207)
2023 (14)
Funding
Current Stage
Late StageLeadership Team
Erik Jacobson, Ph.D.
Chief Clinical Officer
Company data provided by crunchbase