Sr Manager, Engineering - Client Engagement and Retention jobs in United States
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Gartner · 1 day ago

Sr Manager, Engineering - Client Engagement and Retention

Gartner is a leading research and advisory company, and they are seeking a hands-on technical leader to guide a multi-disciplinary development team. The role focuses on creating customer-centric digital experiences and optimizing engagement through technology solutions.

Business DevelopmentConsultingInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Lead and mentor a multidisciplinary development team, fostering a collaborative and high-performance culture
Drive significant improvements to core systems and business processes to support company/division goals for profit, growth, and customer satisfaction
Architect solutions for high application performance, data security, and future scalability
Leverage AI/ML Platforms to personalize and optimize delivery to drive engagement and retention
Analyze business requirements and translate them into effective technical designs
Facilitate and participate in technical design discussions
Oversee the implementation, unit testing, integration testing, and support of software applications and services
Conduct code reviews and peer inspections to ensure code quality and best practices
Direct multiple technology projects and teams in support of IT initiatives
Develop strategic and tactical plans for technology and people resources to ensure successful completion of large-scale projects
Lead technical activities across estimation, planning, design, build, testing, and deployment phases
Provide guidance, feedback, and professional development to developers, evaluating performance and identifying strengths and growth areas
Stay current with emerging technologies and apply them effectively to solve business challenges

Qualification

Java EE/SpringReactCloud platforms (AWS)Data processing pipelinesB2B marketing automationAgile/ScrumSoftware development lifecyclePeople managementTechnical leadershipCommunication skillsMentoringCollaboration

Required

Bachelor's or Master's degree in Computer Science, or equivalent experience in software development
8–12 years of experience in web application development
Hands-on experience with Java EE/Spring, React, JavaScript, HTML, JQuery, AJAX, XML, JSON, and PL/SQL with relational databases
Proven people management and leadership experience
Experience building and managing applications on cloud platforms (AWS preferred; Azure also valued)
Experience building data processing pipelines
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams
Demonstrated success in leading the design and deployment of large-scale solutions
Experience across all phases of the systems development lifecycle
Strong fundamentals in software development and object-oriented design, with a background in architecting software applications
Experience working in Agile/Scrum environments

Preferred

Experience with B2B marketing automation platforms such as HubSpot, Marketo, Eloqua, etc

Benefits

Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
A flexible work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.

Company

Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.

H1B Sponsorship

Gartner has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)

Funding

Current Stage
Public Company
Total Funding
$800M
2025-11-13Post Ipo Debt· $800M
1993-10-15IPO

Leadership Team

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Eugene Hall
CEO
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Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market
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Company data provided by crunchbase