U.S. Department of Veterans Affairs · 1 day ago
Licensed Professional Mental Health Counselor - Program Manager
The U.S. Department of Veterans Affairs is seeking a Licensed Professional Mental Health Counselor - Program Manager to oversee specialized programs that provide essential mental health services to Veterans. The role involves broad program management responsibilities, including ensuring compliance with regulations, developing policies, and coordinating services for Veterans with mental health and substance use disorders.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Licensed Professional Mental Health Counselor (LPMHC) Program Managers have broad program management responsibilities for a specific program or programs that are designed to deliver specialized - complex - highly professional services that are important program components of the facility and that significantly impact the health care provided to Veterans
The Mental Health Residential Rehabilitation Treatment Program (MH-RRTP) provides comprehensive treatment and rehabilitation services to Veterans with a range of Mental Health and Substance Use Disorders (SUD) within a 24/7 structured residential environment
The program takes a whole health - evidence-based approach to address Veteran goals - to include medical and psychosocial needs
Duties include - but are not limited - to: Has broad management oversight - to include oversight of administrative and programmatic resources and responsibilities - for the MH RRTP
That deliver highly specialized - complex - and professional Mental Health and Substance Use Disorders (SUD) related services and specialized - evidence-based interventions including assessment - case management - psychotherapy - medication management - and education for Veterans with substance use and mental health disorders
Establishes policies and procedures that adhere to VHA Handbook 1162: Mental Health Residential Rehabilitation Treatment Program
Adheres to operational policies and procedures for the treatment team - established by facility leadership - including the Program Director - Recovery & Residential Programs - and the Chief - Mental Health Service
VISN and National directive
And state and local directive and accreditation and regulatory bodies
This includes ensuring the building is in full compliance with all safety and security regulations
Executes ongoing program evaluation and data-driven quality improvement projects to monitor the effectiveness of the MH RRTP programs
Administers information and analytical systems to evaluate and enhance the quality of service provided to patients
Develops and implements information systems to track service activities including - but not limited to - admissions and discharges - referrals - patient demographics - equipment utilization and patient satisfaction
Develops - implements - and evaluates clinical guidelines and protocols to establish appropriate utilization of services
Facilitates liaisons with other Mental Health programs in the Mental Health Service - across the continuum of care - with non-clinical services - and across VA and community partners to effectively coordinate MH RRTP services
Ensures the MH RRTP and staff comply with national and local performance measures
Performs work related to the review - monitoring - analysis - planning and assessment of various programs in the MH RRTP
Responsible for key project activities related to the planning - development - and implementation of the project component
Participates in quality management activities of the Medical Center and/or research projects approved by the Institutional Review Board
Day to day operation and management of the MH RRTPResponsible for directing the activities of the multidisciplinary clinical team comprised of - but not limited to - psychiatrist - psychologists - social workers - mental health therapists - clinical nurses - peer specialists - and program support assistants
Performs the administrative and personnel management function relative to staff supervised
Incumbent establishes guidelines and performance expectations for staff - which are clearly communicated through the formal employee performance management system
Observes workers' performance
Demonstrates and conducts work performance critiques
Provides informal feedback and periodically evaluates employee performance
Incumbent is able to resolve informal complaints and grievances
Develops work improvement plans and recommends personnel actions as necessary
Provides advice - counsel and mentoring workers related to clinical and administrative matters
Effects disciplinary measures as appropriate to the authority delegated in this area
Reviews and approves or disapproves leave requests
Incumbent assures that subordinates are trained and fully comply with the provisions of the safety regulations
Clinical supervision of unlicensed/dependently licensed staff
Occasional travel may be required to the four Community Based Outpatient Clinics under the Dayton VA Medical Center
A valid driver's license is required and for official travel - the incumbent must be open to operating a government vehicle when available
Work Schedule: Monday through Friday 8am-4:30pm Telework: Not available Virtual: This is not a virtual position
Functional Statement #: 92253-0
Qualification
Required
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, Clinical Mental Health Counseling and Clinical Rehabilitation Counseling, or a related field - from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP)
Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full - current - and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor - which includes diagnosis and treatment
English Language Proficiency: LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005 - Part II - chapter 3 - section A - paragraph 3.j
Experience: Candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level
Demonstrated Knowledge - Skills - and Abilities: Ability to make judgments and decisions associated with program management, Ability to monitor program outcomes using data driven quality assurance process, Ability to develop productivity standards appropriate to each service provided, Ability to manage a wide range of programs which include the operation and management of key clinical - training or administrative programs
Physical Requirements: Work is mostly sedentary and primarily performed in an office setting located at the Dayton VA Medical Center
The position requires the use of office equipment such as computers - keyboards - telephones - fax machines - and photocopy machines
Visual acuity - keen hearing - clear distinctive speech - and manual dexterity are required
The incumbent must be a mature - flexible - sensible individual capable of working effectively in stressful situations - able to shift priorities based on patient needs
Benefits
Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program
Company
U.S. Department of Veterans Affairs
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Funding
Current Stage
Late StageLeadership Team
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