Renaissance Mobile Riverview & Battle House Hotel & Spa ยท 1 day ago
Host/Hostess - Part-Time
Mobile, AL
Part-time
Onsite
New Grad, Entry LevelRenaissance Mobile Riverview & Battle House Hotel & Spa is dedicated to delivering unparalleled service in a luxurious environment. They are seeking a Host/Hostess to provide a welcoming dining experience by greeting guests, managing reservations, and ensuring excellent customer service throughout their visit.
Hospitality
Responsibilities
Greet guests warmly upon their arrival and provide a positive first impression
Attend daily menu classes to stay updated on current menu offerings and be knowledgeable about the various dishes offered
Review buffet options with guests when available and offer helpful suggestions as needed
Set up the dining area, ensuring it is clean, organized, and ready for guest service
Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring their seating preferences are accommodated
Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times
Assist guests with special service or arrangements, making their dining experience extra special
Practice proper etiquette when interacting with guests, such as pulling out chairs for ladies and using guests' names when known, to enhance the overall experience
Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise
Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods
Complete assigned daily and weekly side work, contributing to the overall cleanliness and efficiency of the dining area
Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience
Qualification
Required
Provide a welcoming and positive dining experience for guests by delivering exceptional customer service
Greet guests warmly upon their arrival and provide a positive first impression
Attend daily menu classes to stay updated on current menu offerings and be knowledgeable about the various dishes offered
Review buffet options with guests when available and offer helpful suggestions as needed
Set up the dining area, ensuring it is clean, organized, and ready for guest service
Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring their seating preferences are accommodated
Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times
Assist guests with special service or arrangements, making their dining experience extra special
Practice proper etiquette when interacting with guests, such as pulling out chairs for ladies and using guests' names when known, to enhance the overall experience
Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise
Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods
Complete assigned daily and weekly side work, contributing to the overall cleanliness and efficiency of the dining area
Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience
Company
Renaissance Mobile Riverview & Battle House Hotel & Spa
Offering connection to the Mobile Convention Center via a skybridge, Renaissance Mobile Riverview Plaza Hotel provides a setting that blends style, comfort and convenience.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase