Granite Telecommunications · 1 day ago
Access Activations Representative
Quincy, MA
Full-time
Onsite
Entry Level
1+ years expGranite Telecommunications is a leading provider of advanced communications and technology solutions for businesses and government agencies. They are seeking an Access Activations Representative to act as a technical liaison, working with carriers, technicians, and customers to activate various internet access circuit types and ensure successful turn-ups.
Business DevelopmentFitnessTelecommunications
Responsibilities
Use internal systems to run through activation queue
Assist technicians and customers over the phone
Troubleshoot when an unsuccessful event occurs
Update router configurations
Work with carriers to ensure proper circuit order builds
Collaborate with internal workflow specialists to ensure a high level of visibility and efficiency in personal day-to-day operations
Qualification
Required
Proficient in Microsoft Office suite
Ability to work independently and make judgement calls to resolve issues
Strong organizational skills
Excellent multitasking ability
Technical background or desire to grow in technical field
Demonstrative critical thinking and analytical problem-solving skills
Availability to work overtime if required
Solid work ethic
Strong sense of urgency
Preferred
Ability to refine and improve personal technical capabilities in enterprise networking, mobility, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
1-2 years in a technical support related role, or equivalent experience
Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
Prior public trust P2 security clearance
Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
Experience with coding and automation platforms such as Python, Javascript or similar
Benefits
Health
Dental
Vision
Life
Disability coverage
401K retirement with company match
Childcare benefits
Tuition assistance
Company
Granite Telecommunications
Granite is a leading communications services provider for businesses with multiple locations.
1001-5000 employees
H1B Sponsorship
Granite Telecommunications has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (17)
2023 (11)
2022 (11)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$4.85M2016-06-06Grant· $0.6M
2016-03-29Series Unknown· $4.25M
Leadership Team
Brad Dupee
Head of National Channel Sales
Mark Palmer
Director, Strategic Development
Recent News
2025-12-17
2025-12-11
GlobeNewswire
2025-12-10
Company data provided by crunchbase