Gentiva · 1 day ago
Hospice Office Coordinator
Flint, MI
Full-time
Onsite
Mid Level
3+ years expGentiva is committed to expanding access and transforming care in the healthcare industry. The Office Coordinator plays a vital role in supporting daily branch operations, ensuring compliance with non-clinical policies, and providing essential administrative support to the hospice team.
BiotechnologyHealth Care
Responsibilities
Maintain and close medical records per policy
Review records to ensure compliance with documentation standards
Identify and obtain missing chart information, including physician signatures and other required documentation
Manage appropriate release of information, including obtaining authorizations and distributing copies
Collaborate with clinical staff to support timely admissions
Conduct medical record audits as requested
Purge closed cases, prepare records for archival, and maintain the master patient index
Participate in hospice quality assessment and performance improvement programs
Oversee tactical HR processes, contracts, and personnel files for staff and contractors
Support branch leader with new hire orientation and onboarding
Serve as a resource connecting staff to IT, HR, and Compliance as needed
Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval
Coordinate interdisciplinary team meetings and manage care coordination communication
Provide administrative support including answering phones, ordering supplies, and data entry
Process accounts payable and route invoices as needed
Complete annual compliance training and attend in-services as required
Perform other duties as assigned
Qualification
Required
High school diploma required
Minimum of three years of experience in the healthcare industry
Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred)
Strong organizational, record keeping, filing, typing, and time management skills
Excellent oral and written communication skills
Ability to adapt to changing tasks with flexibility and professionalism
Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds
Demonstrated maturity, cooperation, and tact in the workplace
Preferred
Strong preference for medical records experience
Benefits
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Company
Gentiva
At Gentiva, it is our privilege to offer compassionate care that’s close to home – and close to the heart.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-10-09Acquired
2000-02-18IPO
Leadership Team
Nick Stengle
EVP & Chief Operating Officer, Gentiva (formerly Kindred at Home)
Dean Johnson, NACD.DC
Chief Commercial Officer, Executive Vice President of Sales and Marketing
Recent News
Home Health Care News
2025-04-15
Home Health Care News
2024-04-28
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