Chamberlin Roofing & Waterproofing · 1 day ago
Help Technician/IT Support
Houston, TX
Full-time
Onsite
Entry Level
1+ years expChamberlin Roofing & Waterproofing is seeking a Help Technician/IT Support to provide technical support and assistance in resolving issues with the organization’s computer networks and systems. The role involves diagnosing and troubleshooting software and hardware problems, collaborating with staff and vendors, and maintaining knowledge of technology trends.
Real Estate
Responsibilities
Provides technical support—identifying, investigating, and resolving users’ problems with computer software and hardware—for problems specific to the organization’s computer networks and systems
Applies knowledge of computer software, hardware, and procedures to solve problems
Collaborates with other staff to research and resolve problems
Collaborates with systems and network administrators to explain errors and/or recommend modifications to systems and networks
Arranges service by software or hardware vendors to repair or replace defective products
Maintains knowledge of technology innovations and trends
Performs other related duties as assigned
MDM Support (mobile device management)
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to explain technical issues to technical and nontechnical staff and customers
Strong analytical and problem-solving skills
Superior understanding of computer and networking hardware and software systems
Excellent time management skills
Proficient with Microsoft Office Suite/MS-Azure or related software
Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software
Qualification
Required
Provides technical support—identifying, investigating, and resolving users' problems with computer software and hardware—for problems specific to the organization's computer networks and systems
Applies knowledge of computer software, hardware, and procedures to solve problems
Collaborates with other staff to research and resolve problems
Collaborates with systems and network administrators to explain errors and/or recommend modifications to systems and networks
Arranges service by software or hardware vendors to repair or replace defective products
Maintains knowledge of technology innovations and trends
Performs other related duties as assigned
MDM Support (mobile device management)
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to explain technical issues to technical and nontechnical staff and customers
Strong analytical and problem-solving skills
Superior understanding of computer and networking hardware and software systems
Excellent time management skills
Proficient with Microsoft Office Suite/MS-Azure or related software
Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software
At least one year of related experience required
Company
Chamberlin Roofing & Waterproofing
Chamberlin Roofing & Waterproofing is a construction company specializing in roofing, sheet metal, and waterproofing services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$53MKey Investors
Main Street Capital
2025-12-02Debt Financing· $20M
2018-02-28Private Equity· $33M
2018-02-28Debt Financing
Leadership Team
A
Art Canales
President/CEO
Recent News
EIN Presswire
2025-12-18
Company data provided by crunchbase