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Boys & Girls Clubs of Elkhart County · 1 week ago

Nappanee Member Services Assistant - Front Desk

Nappanee, IN

Full-time

Onsite

Entry Level

$15/hr - $16/hr

1+ years exp

Boys & Girls Clubs of Elkhart County is dedicated to impacting local youth and building strong communities. They are seeking a Member Services Assistant to welcome members and guests, manage check-ins, and ensure safety compliance at the Club.

EducationNon ProfitSocial

Responsibilities

Enter and manage membership data and information through data-based program (Y.E.S)

Manage membership reporting in collaboration with site leadership and administration as needed

Provide information and reports as needed to support grant compliance needs

Ensure the safety of the Club by keeping non-members, suspended members, unknown or barred visitors & adults from passing the front counter area without a proper escort

Handle member belongings as part of the check-in process

Receive membership fees in accordance with policy and procedure

Answer telephone calls and disposition as needed

Perform administrative tasks as required

Other duties as required

Qualification

Microsoft SuiteBilingualAdministrative experienceVerbal communicationWritten communicationOrganizational skillsInterpersonal skillsTeam player

Required

High School diploma or GED is required

Must be at least 18 years old

Minimum one year experience in administrative role, preferably in a youth group setting

Good knowledge of Microsoft suite, specifically Word and Excel, required

Strong verbal and written communication skills

Strong organizational skills

Team player with high energy and strong interpersonal skills

Position may require standing/sitting for extended periods of time, reaching overhead, above the shoulders and horizontally, bending at the waist, and ability to lift, carry, pull or otherwise move objects up to 20lbs