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Sunnyside · 1 day ago

Retail Assistant Store Manager

935 Main Street Bridgeport, OH 43912

Full-time

Onsite

Entry, Mid Level

$29/hr - $29/hr

2+ years exp

Cresco Labs is one of the largest public operators in the cannabis industry, with a mission to normalize and professionalize cannabis. The Assistant Store Manager at Sunnyside is responsible for assisting in the management of day-to-day operations of the dispensary, overseeing staff, ensuring compliance with state regulations, and fostering a strong company culture.

ConsumerHealth CarePersonal HealthPsychologyWellness

Responsibilities

Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning

Assist Human Resources and leadership in managing employee relations issues

Participate in staffing and recruiting efforts

Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws

Respond to all employee’s questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions

Communicate any regulatory changes and their implications to staff

Ensure a clean and safe environment for employees and customers

Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques

Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts

Manage and delegate daily operations while navigating operational challenges and escalations

Create and deliver accurate recaps and reports to management

Resolve any escalated cash, POS or product discrepancies

Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns

Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients

Ensure compliance to all company policies, procedures, state and local laws

Assist management and Compliance teams in any state inspections or audits

Qualification

Retail management experienceTraining experienceCustomer service skillsMS Excel proficiencyConflict management skillsTeam leadershipInterpersonal skillsProblem solvingCommunication skillsIntegrity