BD · 1 day ago
Project Manager, Solution Deployment Pharmacy Automation
USA NC - Durham - Roche Drive
Full-time
Hybrid
Mid Level
3+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing health solutions. The Project Manager will oversee and manage projects within the RxA business, ensuring successful implementations and customer satisfaction through effective leadership and collaboration.
Health CareMedical DeviceTechnical Support
Responsibilities
Lead and Coordinate Projects: Drive day-to-day activities to ensure projects are completed on time, within scope, and aligned with organizational goals, departmental policies, and contractual terms
Develop and Manage Project Plans: Create and maintain detailed project plans with clear milestones, timelines, and task assignments
Scope and Risk Management: Effectively manage project scope, prioritize customer needs, and escalate issues or risks as appropriate. Proactively identify potential risks to project success and develop effective action plans to mitigate or resolve them
Customer Engagement: Maintain clear, professional, and consistent communication with customers to ensure engagement and alignment throughout the project lifecycle. Handle customer expectations for products and services, ensuring satisfaction
Governance and Compliance: Utilize governance tools (scope documents, status reports, risk/change logs, tollgates) to maintain control and transparency
Revenue Forecasting: Accurately forecast current and future quarterly revenue for assigned projects and maintain alignment with backlog management processes
Cross-Functional Collaboration: Work effectively across multiple departments (e.g., CSC, Sales, Finance) and participate in pre-sales activities when required
Team Leadership: Provide coaching, mentoring, and training to project teams and peers; contribute constructive feedback through peer reviews
Project Closure: Ensure complete project closure, including customer acknowledgment, equipment reconciliation, and transition to Service & Support and CSM teams
Professional Competence: Apply industry-recognized project management methodologies to ensure structured and efficient project execution. Demonstrate strong professional and interpersonal skills to lead projects effectively and foster collaboration among stakeholders
Qualification
Required
Bachelor's degree, or a combination of relevant experience and education will be considered
3 years of professional experience implementing and supporting healthcare IT software solutions, including proven experience in project management and leading medium to large-scale projects
Demonstrated ability to lead and build effective project teams, including matrixed staff, using servant leadership principles
Expertise in managing complex projects with significant impact on customer workflows, including multi-site implementations
Strong leadership, interpersonal, and customer-facing skills to build trust and maintain engagement
Effective verbal and written communication skills to engage customers, project teams, and leadership professionally
Proficiency in forecasting, backlog management, and driving cross-functional collaboration
Ability to proactively identify risks and develop actionable mitigation plans
In-depth knowledge of industry-recognized project management methodologies and best practices
Strong understanding of healthcare IT operations and implementation governance processes, including scope management, tollgates, and risk/change management
Skilled in negotiation, conflict resolution, and decision-making with a customer-focused approach
Demonstrated growth mindset, adaptability, and professional soft skills essential for success in dynamic environments
Proficient with MS Office suite Word, Excel, Outlook, Teams, etc
Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards
Ability to travel up to 20% with the flexibility to work some nights and weekends as needed
Preferred
Specific knowledge of BD RxA or BD Dispensing Business
Experience with medication management or pharmacy automation workflows
Familiarity with hospital systems and procedures that integrate with BD products
Understanding of supply chain dynamics and capital equipment models
Salesforce, CRM, and SAP experience (preferred)
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President of the BD Interventional Segment
Recent News
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