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South Shore Health · 1 day ago

AAC I - Central Scheduling, SSMC

Norwell, MA

Full-time

Onsite

Entry Level

$18.18/hr - $24.47/hr

1+ years exp

South Shore Health is a healthcare provider looking for an AAC I for their Central Scheduling department. The role involves being the primary point of contact for scheduling patient appointments, verifying insurance information, and assisting with patient inquiries.

Health CareHome Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Schedule patient appointments following provider template for assigned department(s); recite all appointment information back to patient including: appoint duration, date, time provider and location

Maintains consistent compliance with quality standards

Work collaboratively with administrative and clinical staff of assigned department(s)

Maintain comprehensive knowledge-base of scheduling rules for assigned department(s)

Assist with rescheduling patient appointments at the direction of the department Manager

Answer calls in a timely, courteous and helpful manner; end calls with standard closing question. (May I help you with anything else?)

May be required to learn and perform all operator functions to provide support as needed or assigned

Assists with the training of new employees upon request

Maintain effective level of productivity at all times

Willingly accept special assignments

Maintain work area in a neat and orderly manner

Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures

Qualification

Epic ExperienceMedical Office ExperienceComputer ProficiencyInsurance KnowledgeVerbal CommunicationWritten CommunicationPrioritization SkillsInterpersonal SkillsOrganizational Skills

Required

High school diploma or equivalent-Required

1 Year medical office experience Required

Excellent verbal and written communication skills

Excellent computer skills with knowledge of various software applications

Knowledge of various insurance requirements

Excellent interpersonal skills

Ability to meet demanding deadlines and balance multiple tasks

Detail oriented with excellent organizational and prioritization skills

Must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, email, SSMC intranet & other computer software as required

Preferred

Two (2) years of college preferred

Epic Experience Preferred

Company

South Shore Health

South Shore Health System is a not-for-profit charitable health system offering primary & specialty care, hospital care & community care.

Founded in 1922

Boston, Massachusetts, USA

5001-10000 employees

https://www.southshorehealth.org/

H1B Sponsorship

South Shore Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)