MOI · 2 days ago
Sr. Project Coordinator
Baltimore, MD, US
Full-time
Onsite
Senior Level
5+ years expMOI is seeking a Senior Project Coordinator responsible for overseeing the sales order fulfillment process and ensuring accuracy from order entry to invoicing. This role involves managing multiple projects, supporting sales personnel, and delivering exceptional service to clients.
E-CommerceManufacturing
Responsibilities
Successfully manage a book of business valued at $7.0M or more, handling both large/complex projects and smaller orders simultaneously with basic furniture specification knowledge
Coordinate and manage multiple projects simultaneously, balancing large complex initiatives with smaller routine projects to ensure timely completion and quality outcomes
High proficiency in Contracts (including but not limited to GSA, GPO, OMNIA, Premier etc.) and Commercial order processing
Collaboration on kick-off meetings for large, scaled projects
Assist in mentorship and training of new hires in the PC Department
Maintain an elevated level of accuracy in the order entry process, including reviewing orders for contractual compliance, verifying coding accuracy, submitting purchase orders, checking and reconciling acknowledgements, and resolving vendor discrepancies
Manage communications with customers regarding order status, scheduling, and providing necessary clarification for inquiries
Prepares installation packages and coordinate installation details, including scheduling, scope of work, and special site conditions for installers
Other duties as assigned, which may include, but are not limited to: 1. Special reports for upper management and clients. 2. Engaging in department progression with innovative ideas and methods. 3. Ability to create customer proposals
Qualification
Required
Bachelor's Degree with 5+ years of experience in the commercial furniture industry or equivalent combination of education and experience
Successfully manage a book of business valued at $7.0M or more, handling both large/complex projects and smaller orders simultaneously with basic furniture specification knowledge
Coordinate and manage multiple projects simultaneously, balancing large complex initiatives with smaller routine projects to ensure timely completion and quality outcomes
High proficiency in Contracts (including but not limited to GSA, GPO, OMNIA, Premier etc.) and Commercial order processing
Collaboration on kick-off meetings for large, scaled projects
Assist in mentorship and training of new hires in the PC Department
Maintain an elevated level of accuracy in the order entry process, including reviewing orders for contractual compliance, verifying coding accuracy, submitting purchase orders, checking and reconciling acknowledgements, and resolving vendor discrepancies
Manage communications with customers regarding order status, scheduling, and providing necessary clarification for inquiries
Prepares installation packages and coordinate installation details, including scheduling, scope of work, and special site conditions for installers
Project Management & Coordination - Oversees multiple complex projects simultaneously ensuring timelines while maintaining alignment with company goals and client expectations
Leadership & Team Support - Provides guidance, mentorship, and direction to project coordinators, fosters collaboration and promotes best practices across teams
Customer & Client Focus - Delivers exceptional service building and maintaining strong relationships by ensuring timely communication
Process Improvement & Compliance - Analyze existing workflows to identify areas for improvement, ensure adherence to company policies and procedures, and drives efficiency through process enhancements
Organizational Skills - Maintains accurate project documentation, schedules, and reporting in CORE while managing competing priorities effectively
Attention to Detail & Accuracy - Demonstrates exceptional attention to detail by thoroughly vetting orders for order entry and carefully reviewing acknowledgements
Problem Solving & Critical Thinking - Effectively identifies and resolves order-related discrepancies and issues by analyzing root causes, anticipating potential challenges, and implementing practical, timely solutions to maintain workflow efficiency and customer/client satisfaction
Technical Proficiency - Proficient in ERP systems, Microsoft Office Suite and comfortable learning and applying new technologies to improve workflow
Strategic Alignment - Consistently makes decisions and takes actions that support the organization's mission, vision, and long-term goals
Adaptability & Growth - Embraces feedback, change, and continuous learning to improve performance and outcomes
Collaboration - Builds strong working relationships by listening actively, anticipating needs, and supporting the success of others
Communication - Shares information clearly and respectfully, ensuring timeliness and context to promote understanding
Integrity & Trust - Demonstrates honesty, accountability, and fairness to foster confidence and belonging across the organization
Ability to perform the essential functions of the job with or without reasonable accommodation
Occasional regional travel to our offices located in Baltimore, DC, Richmond, Charlottesville, Roanoke, and Virginia Beach
Benefits
Medical/dental/vision
Health savings account
Life
Short-term and long-term disability insurance
Dependent care flex spending
Employee assistance program
PTO
Paid holidays
Paid parental leave for eligible employees
401(k) match
Employee Stock Ownership Plan (ESOP)
Other perks & benefits
Company
MOI
MOI is a interior desinging company which provides commercial furniture solution and modern designs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Noel
Chief Executive Officer
Patrick Shea
Chief Financial Officer
Recent News
2024-05-26
2024-05-25
2024-05-22
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