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Amazon Web Services (AWS) · 1 day ago

Data Center Technician (Night Shift), DCC Communities

Ashburn, VA

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

1+ years exp

Amazon Web Services (AWS) is a leader in the world of data centers, seeking Data Center Technicians to support operations across multiple locations. The role involves ensuring availability and reliability of data center operations, participating in primary responder rotations, and collaborating with teams to resolve operational incidents.

ConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

U.S. Citizen Only

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Qualification

Networking experienceTroubleshooting skillsData center operationsNetwork design understandingHardware knowledgeEffective communicationOrganizational skillsTeam collaboration

Required

1+ years of networking and troubleshooting experience

1+ years of relevant experience in data center operations, IT support, or a similar technical field

Willingness to participate in a primary responder rotation and support 24/7 data center operations

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed

Working in cramped and/or elevated and/or noisy environments

Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Preferred

Associate's degree or above, or Network or Security certification

Experience working in a Data Center environment

Understanding of network design, protocols and troubleshooting

Experience managing work and priorities through a ticketing system

Understanding of in-depth hardware knowledge (e.g., PCIe)

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees