Siemens Healthineers · 1 day ago
Installation Engineer HW- Southern US
Siemens Healthineers is a leader in medical technology, committed to creating better outcomes for patients globally. The Installation Engineer will execute the installation of linear accelerators and imaging systems, providing customer support, troubleshooting, and ensuring operational quality of the equipment.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Provides highly visible customer support through the performance of on-site installation of linear accelerators and imaging systems, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and assists in and facilitates resolution regardless of whose job the responsibility falls under
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking Installs and upgrades. This includes support of a wide range of company products according to technical documentation and company guidelines to ensure that customer’s equipment operates properly
Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP)
Advise customers in ordering spare parts or on service request such as emergency and contractual services to ensure customers can operate their VMS equipment according to technical and safety guidelines
Advise customers on where to find Customer Technical Bulletins and why they are important. Input detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions
Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions
Performs parts inventory and ordering for assigned installation, including replenishing spare parts kit, short shipment and return consigned parts appropriately and in a timely manner per procedure as necessary for each install
Maintain technical documentation regarding operating characteristics, design factors, technical performance and development of products to improve installation efficiency
Report by means of FSR’s, time sheets, expense reports, etc. regularly to ensure accurate company statistical data on customer-oriented activities is available
Complete all required installation documentation that pertains to the job being completed and update all requested and/or required data for data tracking purposes
Use prescribed problem-resolution escalation procedures and request technical assistance when necessary in a timely manner
Qualification
Required
High School Diploma or equivalent and 2-4 years related experience
Knowledge of and professional experience with electronic and electro-mechanical engineering, RF Energy producing devices and electronic cooling systems
Proficient in the use of Test Equipment used for verification and calibration of electronic equipment
Basic networking skills in order to integrate the machine onto the customer server
Knowledge of and professional technical experience with PC based systems
Customer focused attitude
Articulate and skilled in interpersonal communication
Fluency in English, both written and spoken
Position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during employment in this position
Preferred
Associates or bachelor's degree in related program preferred
Experience with RF Energy producing devices and electronic cooling systems
Advanced knowledge of networks and networking techniques
Basic computer usage and debugging skills
Basic understanding of imaging systems
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Recent News
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2026-01-07
2026-01-07
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