COUNTRY Financial® · 1 day ago
Member Development Representative 2 - IAACU
Bloomington, IL
Full-time
Onsite
Entry Level
$35K/yr - $48K/yr
1+ years expCOUNTRY Financial® is part of the Illinois Farm Bureau, a grassroots organization supporting agriculture and farm families in Illinois. They are seeking a Member Development Representative to provide high-quality service and information about IAACU membership, products, and services, while assisting with marketing efforts in a credit union environment.
Insurance
No H1B
Responsibilities
Provides service and information in a pleasant, professional, and efficient manner
Researches and solves member questions, problems, and complaints concerning credit union accounts
Cross-sells IAACU products and services to incoming callers to meet individual, departmental and organizational goals
Accurately and efficiently processes financial transactions (e.g., account transfers, loan and credit card payments)
Serves as primary contact for IAACU to assist members with all e-commerce requests/transactions through the Service Center
Cross-trained to provide assistance and backup to Plastic Card Department
Assists in processing consumer loan applications by phone and providing follow-up outbound product calls and rate quotes as assigned
Maintains current, comprehensive knowledge of credit union products and services and Service Center policies, procedures and regulations
May assist with marketing campaigns, as assigned
Qualification
Required
Typically requires 1+ years of relevant experience
This job operates in a credit union environment
Regularly communicates with and interacts with others
Routinely uses standard office equipment such as computers, phones, calculators, scanners and copy machines
Ability to work flexible hours as needed
Regularly works daytime and Saturday hours (on rotating basis) with occasional overtime
Occasional, short periodic or overnight travel to participate in meetings or special events
Benefits
Insurance benefits (medical, dental, vision, disability, and life)
401(k) with company match
Parental leave
Paid time off
Paid company holidays
Time off to volunteer
Company
COUNTRY Financial®
COUNTRY Financial® provides insurance and financial services for over a million households and businesses across 19 states.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Jacobs
Chief Executive Officer
Christopher B.
Vice President - Chief Technology & Security Officer (CTO/CSO)
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