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Spinnaker SCA | A company of Publicis Sapient · 1 day ago

Blue Yonder (JDA) Technical Support Consultants

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Spinnaker SCA, a Publicis Sapient company, is a premier supply chain services consulting firm that provides end-to-end supply chain strategy, planning, and execution management consulting. As a Blue Yonder Technical Consultant, you will play a vital role in delivering high-quality work products on client engagements, supporting internal colleagues, performing research, and managing day-to-day meetings.

Management Consulting

Responsibilities

Spinnaker SCA’s Blue Yonder Technical Consultant role serves as a subject matter expert in implementing a BLUE YONDER system along with the associated inbound and outbound interfaces

Blue Yonder Technical Consultants will leverage Spinnaker’s 5 lenses method of People-Process-Technology-Policy-Metrics to deliver comprehensive support solution

This includes creating new custom scripts to add incremental enhancements and modifying parameters to improve system performance

Plus, leverage the system development life cycle (SDLC) to deploy custom code and software patches

Support existing BLUE YONDER system by executing the following duties:

Check to ensure no critical errors occurred in the batch

Send pro-active emails communicating status if a critical issue was encountered

Build batch performance and data volume reports

Analyze logs and trending information to predict future problems that can be addressed before affecting the business

Conduct regular meeting to walk through system issues, enhancements and system performance reports with the business and technical leadership

Develop, test and implement new code enhancements

Work with scheduling team to make batch schedule changes

Generate ideas for increased technical system efficiency and opportunities for improved business processes

Support knowledge share amongst the Spinnaker consulting community by providing direct support to internal colleagues with pertinent questions, or through the development of collateral that can be shared within the group

Use personal know-how and critical experience to help clients to determine the optimal path for key supply chain process related decisions

Guide clients in best practices and be knowledgeable and self-directed in educating themselves on leading practice

Qualification

Blue Yonder systemPL/SQLUnix Shell scriptingOracle Database AdministrationPMP certificationAPICS certificationSix Sigma certificationBest practices guidanceKnowledge sharingTeam leadership

Required

A bachelor's degree or equivalent experience in a relevant field is required. Equivalent experience includes a proven track record of skills, professional accomplishments, or training related to the role

Experience leading a team of a three or more through an entire implementation project through the full software development process one time

8+ years experience with PL/SQL and Unix Shell scripting development

8+ years experience in consulting experience in the BLUE YONDER advanced planning system. (Preferably 8.2x or higher)

Should have experience in one or more of the following BLUE YONDER modules: Demand, Fulfillment, Collaborate, PSO/Strategy, Master Planning, Sequencing, Reporting

Should fully understand BLUE YONDER application system concepts, such as SRE, Webworks Foundation schema, clustering and IGP