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Dime Bank · 1 day ago

Teller I

Norwich, CT, US

Full-time

Onsite

New Grad, Entry Level

Dime Bank is a financial institution seeking a Teller I to provide consistent, high-quality customer service while processing financial transactions. The role involves identifying customer needs, cross-selling products, and ensuring compliance with bank policies and regulations.

BankingFinanceFinancial Services

Responsibilities

Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions

Resolves routine customer service concerns and/or notifies the appropriate authority to do so

Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers checks, money orders, cashier checks

Meets or exceeds defined sales, referrals, and service goals

Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines

Processes transactions on the bank’s operating system(s)

Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines)

Removes deposits from, and counts and balances cash in automated teller machines and night depository

Performs other assigned duties essential to the operation of the branch

Occasionally “fills in” for other branches at the request of management

Actively participates in community service and consistently represents Dime Bank in a professional manner