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KIK Consumer Products · 1 day ago

Quality Assurance Manager

Salem, VA, United States

Full-time

Onsite

Mid Level

3+ years exp

KIK Consumer Products is one of North America’s largest independent manufacturers of consumer products, committed to creating trusted brands for cleaning and sanitizing. The Quality Assurance Manager will oversee quality processes, manage laboratory staff, lead training, and ensure compliance with regulatory standards to maintain product quality.

AutomotiveCleaning ProductsManufacturingMarketingRetail

Responsibilities

Generate quality metric reports and graphs for the General Manager

Work with Processing Department to standardize chemical batching process

Familiar with quality systems and batching processes

Manage, direct and train Quality Laboratory Technician. Train on the use of KIK Quality Systems and all laboratory equipment. Provide supervision, coaching and counseling

Train Tank Farm personnel on how to titrate samples for Sodium Hypochlorite and Caustic levels

Lead quality training for all plant personnel. Document all procedures

Lead on all external and regulatory quality audits

Ability to develop batching procedures that are aligned with R&D issued formulations with the Processing Department

Engage vendors to resolve quality issues with raw materials or ingredients

Review and approve all packaging changes, including aligning with Corporate Package Engineering

Maintain the CoLOS database (where applicable) for bottle and case printing

Ability to provide Quality related guidance and informed decisions quickly

Ensure all operations adhere to all regulatory GMP and customer requirements for finished goods quality

Maintain a working knowledge of government and industry quality assurance codes and standards

Ensure all incoming testing of packaging and chemicals are completed according to GMP and customer requirements

Provide technical assistance to other departments, suppliers and customers as needed

Audit batch records to ensure compliance with applicable regulations, in addition to R&D formulations

Investigate non-conformance batches and finished products

Interact with customers as required to support new product startups, site visits, and development

Develop ways to improve components, on-line and finished product inspection methods to improve quality

Maintain formal quality improvement program, including supporting methodology, tools and training materials

Direct core processes and/or systems reviews. Assess critical-to-quality gaps, determine root cause, build business cases for improvement opportunities, and implement control procedures to measure and monitor results

Qualification

Quality systems knowledgeCPG manufacturing experienceLaboratory equipment proficiencyAdvanced Excel skillsChemical batching proceduresMechanical aptitudeCommunication skillsOrganizational skillsWork under pressure

Required

Bachelor's degree in applied sciences strongly preferred

3 to 5 years' experience in CPG manufacturing or related field a plus

Excellent organizational skills with the ability to prioritize workload

Proficient computer skills, especially in Microsoft Office specializing in advanced Excel

Proficient with Refractometer, viscometer, pH meter, digital titrators, sonicators, moisture balance, incubator, water bath, densitometer and an analytical balance. They should have a mechanical aptitude plus be able to do wet chemistry – titrations, pH adjustment, and acid/base dilution

Knowledge of Quality systems and applications are required

Ability to work in a fast paced, time sensitive environment

Strong communication skills at all levels

Benefits

Health, wellness, dental, vision, life, and disability insurance

Retirement savings options including employer match

Education Assistance

Company

KIK Consumer Products

Glassdoor2.9

At KIK Consumer Products, we bring exceptional brands and products to consumers that help them protect the health and wellness of their families, the cleanliness of their homes and pools.

Founded in 1995

Concord, Ontario, CAN

1001-5000 employees