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Spinelli Kilcollin · 1 day ago

Senior Shipping Manager

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings and a commitment to responsible craftsmanship. The Senior Shipping Manager will oversee all aspects of shipping and logistics operations, focusing on international shipping and compliance, while managing both retail and wholesale shipping and implementing a new ERP system.

FashionJewelryRetail

Responsibilities

Lead and oversee the daily operations of the shipping department, supervising the Shipping & Logistics Manager and the team

Establish departmental KPIs and ensure consistent fulfillment of goals across the retail, wholesale, and international channels

Collaborate with Operations, Sales, and Production to ensure seamless order flow and cross-functional efficiency

Manage and coordinate all international shipments, with a specific focus on supporting inventory and fulfillment for our new store in London as well as our international retail partners

Ensure full compliance with international customs regulations, documentation standards, and shipping policies

Maintain strong relationships with freight forwarders, customs brokers, and international courier services to ensure timely and cost-effective deliveries

Serve as the primary logistics point of contact in the onboarding of our new ERP system, Netsuite

Map existing workflows and translate them into ERP functionality

Participate in testing, training, and change management efforts to ensure a smooth transition and adoption within the logistics team

Oversee daily shipping operations for both direct-to-consumer (retail) and wholesale channels

Maintain fulfillment accuracy, packaging quality, and adherence to shipping timelines, especially during peak seasons and product launches

Collaborate with the Production department to ensure the timely delivery of orders

Monitor inventory levels for packaging materials, shipping supplies, and operational tools

Forecast needs based on sales and shipping trends and place accurate and timely supply orders to prevent shortages or overstocking

Liaise with vendors to maintain supply quality and negotiate pricing where possible

Qualification

International shippingCustoms complianceERP implementationRetailWholesale shippingLeadership experienceLuxury industry experienceOrganizational skillsProblem-solving skillsCommunication skillsTeam management

Required

Minimum 5 years of experience in shipping and logistics with at least 2 years in a senior or leadership role

Proven expertise in international shipping, customs, and compliance, with specific experience managing logistics to the UK or EU markets strongly preferred

Experience overseeing both retail and wholesale shipping operations

Hands-on involvement in ERP system implementation (NetSuite preferred)

Exceptional organizational, problem-solving, and communication skills

Strong leadership ability with a track record of building and managing high-performing teams