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Liberty Military Housing · 2 days ago

Systems Administrator

San Diego, CA

Full-time

Hybrid

Senior Level

$38/hr - $48/hr

5+ years exp

Liberty Military Housing is dedicated to serving military families by providing comfortable homes in supportive communities. The Systems Administrator will oversee IT operations for a portfolio of residential communities, providing on-site and remote support for various IT systems and ensuring smooth technological functioning.

Property ManagementReal EstateResidential

Responsibilities

On-site and remote support of a Windows based computer network

Responding to general IT inquires, answering questions, creating tickets and troubleshooting issues

Monitoring and maintaining web help desk ticket queue

Using remote access tools and phone support to walk customers through problem solving process

Daily operation support of firewalls, user management, and IT equipment

Documenting changes to the overall network

Identifying and recommending new technology solutions

Maintain a thorough understanding of the office setup and the equipment contained therein

Assists with system upgrades, implementation, and maintenance when required

Continuously stays up to date with systems changes and updates

Communicating with the technology team and other departments as collaboration requires

Guiding and supporting the implementation of new software and hardware

Performs other responsibilities as required

Qualification

Network management protocolsData systems securityWindows based networksCustomer service skillsMulti-site office experienceCommunication skillsTeam playerSelf-motivated

Required

5 + years of IT industry experience

5+ years of working in a multi-site, widely distributed, office environment

Have a strong technical background, including working knowledge of network management protocols, networking architecture, authentication practices, access control systems, security cameras other physical security systems

Must demonstrate technical knowledge of data systems security procedures and familiarity with systems hardware and software

Excellent customer service & communication skills. Exceptional understanding of each issue along with the ability to communicate between technical and non-technical people is a must

Multifaceted IT background with proven ability to hyper-task with daily operations while concurrently progressing short- and long-term projects

It is important to keep abreast of industry security trends and developments, as well as applicable government regulations

Must be able to multi-task, balance and prioritize multiple issues at multiple locations

Self-motivated. Must be able to work independently with little supervision

Ability to travel to other regional locations for work, training, meetings, and other work-related activities >10%

Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks daily

Team Player. Must be able communicate issues, solutions, ideas across IT department to ensure cross-training, proper handoffs/escalations, etc

The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine

Ability to independently lift/carry supplies or equipment up to 25 lbs

Must have a valid Driver's License or ability to commute to office, sites, conferences

Requires use of personal mobile device (company will reimburse for use)

Must be able to clear additional background checks for military base access