Huna Totem Corporation · 1 day ago
Heritage Center Supervisor
Hoonah, Alaska
Full-time
Onsite
Senior Level
6+ years expHuna Totem Corporation is an Alaska Native-owned destination that honors the culture and stories of the Huna Tlingit people. They are seeking a Cultural Programs Supervisor to lead and develop cultural experiences, ensuring authenticity and engagement while working closely with cultural experts and operational teams.
FinanceLeisureMedia and EntertainmentTourismTravel
Responsibilities
Lead the planning, scheduling, execution, and growth of cultural programs and performances
Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging
Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture
Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation
Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection
Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers
Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation
Foster professionalism, confidence, and cultural pride through mentorship and feedback
Conduct performance reviews, rehearsals, and ongoing development conversations
Oversee rehearsal and performance logistics and daily cultural programming
Ensure safety training, emergency preparedness, and seasonal drills
Manage schedules, guest flow, and capacity using FareHarbor and internal systems
Maintain inventory of regalia, props, equipment, and cultural materials
Deliver welcoming, meaningful, and memorable guest interactions
Uphold Icy Strait Point’s guiding principles: Best, Authentic, Profitable
Model cultural respect, storytelling excellence, and stewardship in every encounter
Qualification
Required
10 years of experience in Alaska's tourism industry, with emphasis on safety and operations
Experience teaching Tlingit culture, history, stories, singing, and dancing
Minimum 6 years of staff leadership experience
Strong customer service philosophy and practices
Ability to deliver tour narration and cultural performance content
Proficient in Microsoft Office and adaptable to learning new systems
Valid driver's license with a clean driving record
High school diploma required; college degree preferred
Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily)
Willingness to live in a remote rural community for a minimum of 7 months per year
Comfortable traveling by small plane or ferry
Able to work outdoors and travel on gravel roads in varied weather conditions
Preferred
College degree preferred
Company
Huna Totem Corporation
Huna Totem Corporation is a travel tourism and leisure industry that deals with travel and tourism services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Russell Dick
Chief Executive Officer
Fred Parady
Chief Operating Officer
Company data provided by crunchbase