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First Financial Bank Texas · 2 days ago

Teller Supervisor

Weatherford, TX

Full-time

Onsite

Mid Level

3+ years exp

First Financial Bank Texas is a growing organization that invests in the development of its employees and fosters a dynamic work environment. The Teller Supervisor will oversee teller operations, ensuring excellent customer service and adherence to bank policies while providing guidance and training to teller staff.

BankingCreditFinancial Services

Responsibilities

Process financial transactions promptly and accurately

Strictly adhere to all bank policies and procedures

Prioritize client demands; Provide impeccable customer service

Communicate professionally with all clients and colleagues

Uphold understanding of all banking products and services, along with company systems and procedures

Provide guidance and assistance to teller staff as requested by the Teller Manager such as transaction approvals, resolution of customer service issues, workflow coordination, and training of new or less experienced tellers

Participate in job specific training, various bank training programs such as customer service, and comply with BSA, AML and all bank policies and procedures as required. Other duties as assigned

Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures

Periodic travel to Abilene or other Bank Regions for training is required

Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation

Qualification

Teller experienceCustomer serviceMicrosoft programsBilingual (English/Spanish)ConfidentialityCommunication skills

Required

High school diploma or GED

3 years of previous teller experience within the financial institution industry

Ability to maintain high level of confidentiality is required

Computer proficiency and familiarity with Microsoft programs

Impeccable written and verbal communication skills are necessary

Must be comfortable working in a fast-paced environment with frequent interruptions and little to no supervision

Position can be mentally and physically stressful, requires standing for most of the workday, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds

Must be able to work flexible hours and/or extended hours as business requires

Periodic travel to Abilene or other Bank Regions for training is required

Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation

Preferred

Bilingual in English and Spanish

Company

First Financial Bank Texas

First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.

Founded in 1890

Abilene, Texas, USA

1001-5000 employees