Communications Specialist jobs in United States
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ALOIS Solutions · 1 day ago

Communications Specialist

ALOIS Solutions is seeking an experienced communications professional to develop and deliver communications programs that support technology service initiatives and drive adoption. The role involves creating technical product documentation and managing communications strategies to meet business objectives while collaborating with various stakeholders in a highly collaborative environment.

ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Jaikumar J.
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Responsibilities

Work with UIT teams to develop strategic and impactful communications around IT service offerings — including new and enhanced services — and projects
Develop and maintain communications deliverables across multiple digital channels, including email, newsletters, web content, in compliance with brand guidelines and accessibility best practices
Create technical product documentation, including content experiences that feature self-service help guides, user documentation, FAQs, job aids, toolkits
Identify opportunities for training needs and build online resources to ensure that the changes IT delivers are getting adopted and the benefit appropriately realized
Write and revise communications and technical content developed by colleagues
Review drafts of content produced by other UIT staff, contract writers, and other departments
Support ticket requests as part of the broader UIT communications team effort
Recommend and execute communications strategies to meet business objectives
Manage communications plans/programs to meet business objectives, including collaboration with internal stakeholders
Implement integrated communications and brand strategy, across a variety of channels
Plan and execute event-related and internal communications to support organizational objectives
Support change management efforts

Qualification

Technical content creationProofreadingProject managementInstructional designDigital accessibilityChange managementStorytellingCommunicationCreative thinking

Required

Editing, writing, proofreading, and basic design skills are required
Bachelor's degree and at least five years of relevant experience; or a combination of education and relevant experience
Ability to drive cross-functional groups toward a common goal
Experience with project management and the ability to manage multiple projects simultaneously
Understanding of how to execute multichannel communications
Self-directed and independent worker with guidance from other team members when needed
Demonstrated problem solver, creative thinker
Excellent written and oral communication and presentation skills, can work with a variety of clients to meet communications objectives

Preferred

Experience with instructional design, storytelling, and digital accessibility best practices is a plus
Experience in an IT environment or higher education is a bonus

Company

ALOIS Solutions

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ALOIS Solutions is a rapidly expanding Talent and Technology Solutions company.

Funding

Current Stage
Late Stage

Leadership Team

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Farhad Wadia
Co-Founder
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Kinjal Desai
Co-Founder
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Company data provided by crunchbase