African American Planning Commission, Inc. · 2 days ago
Program Director- Queens Family Emergency Shelter
Queens Family Emergency Shelter - Queens, NY 11435
Full-time
Onsite
Lead/Staff, Director/Executive
$118K/yr - $118K/yr
5+ years expAfrican American Planning Commission, Inc. is focused on serving the community, and they are seeking a Program Director for their Queens Family Emergency Shelter. The Program Director will oversee all operations at the facility, ensuring compliance with contractual obligations and fostering a safe environment for both residents and staff.
CharityNon ProfitResidential
Responsibilities
Exercise overall responsibility for the safe operation and effective results of all program operations at the facility
Provides continuance oversight of all facility sand program activities
Ensure shelter maintains its contractual compliance regarding program goals and objectives
Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities
Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter
Operate the facility and programs within the approved limits established by the annual budget
Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes
Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc
Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems
Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development
Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times
Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries
Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions
Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance
Assess program needs and identify potential funding streams to enhance services
Serve as liaison to local service providers and community leaders to ensure a good relationship with the community
Ensure shelter maintains its contractual compliance regarding program goals and objectives
Ensure prompt responsiveness to incidents, especially Priority 1 incidents
Required to follow-up and submit reasonable accommodations and grievances received by shelter residents
Work collaboratively with food vendors to ensure menus and timely deliveries occur
Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies
Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases
Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team
Conduct operation and social service department meetings need to discuss program improvements and achieve program goals issued by the funder, governing agencies, and AAPCI
Track, review, and complete payroll for employees assigned at the program location
Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc
Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals
On-call 24/7
While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers
Tasks may be modified, expanded and assigned over time
Other duties as assigned by supervisor
Qualification
Required
Master's Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration
Bachelor Degree with at least 5-7+ years' experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration
At least at least 3-5 years of documented progressive managerial experience
Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint
Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents
Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged
An understanding of funding and industry regulations and a track record of meeting compliance standards
Strong leadership, excellent organizational and communication skills
Ability to work on a strong team of professionals in a culturally diverse environment
Preferred
Experience with mental health and substance use population
Experience in staff training and development
License in social work or mental health counseling
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision
Commuter Benefits
Employee Assistance Program
Paid Holidays, Annual Paid Time Off (**23 days**)
Optional Life Insurance
Long Term Disability
Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave
Retirement Benefits Plan (403B)
You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan
Company
African American Planning Commission, Inc.
The African American Planning Commission (AAPCI) Inc., is a New York City-based 501(c)(3), nonprofit organization committed to addressing homelessness and the related issues of domestic violence, HIV/AIDS, housing shortage, and unemployment within the communities in which we live and serve.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Goodman
Chief Legal & Compliance Officer
Company data provided by crunchbase