Credence ยท 4 days ago
Program Manager - AWS Cloud Managed Service
Credence is a leading company providing AI, cloud, cyber, and modernization solutions for government agencies. They are seeking a highly skilled Program Manager to oversee mission-critical AWS cloud programs, ensuring operational excellence and compliance while driving innovation and transformation in managed cloud operations for defense clients.
GovTechInformation TechnologySoftware
Responsibilities
Provide overall leadership, direction, and oversight for large-scale, mission-critical AWS IL-5 cloud programs supporting DoW operations
Manage 24x7x365 operations teams delivering high-availability, compliant, and secure managed services across multiple cloud environments
Serve as the primary customer interface, providing clear, proactive communication on program performance, risks, and technical strategy
Lead multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals ensuring operational continuity and performance
Drive innovation through adoption of modern practices including SRE 2.0, AI/ML-driven automation, Agentic AI, AIOps, SecOps and FinOps for intelligent cost and performance management
Establish and maintain robust program governance and organizational structures for effective contract and personnel management
Implement and provide continuous improvement initiatives on Operations management including matured Observability practices
Champion continuous improvement and transformation initiatives across cloud infrastructure and operations teams
Interface directly with government PMOs and mission stakeholders
Qualification
Required
Applicants must be U.S. citizens and capable of obtaining a DoD Secret clearance (minimum IT-II / Tier 3). Candidates with an active clearance are strongly preferred
Bachelor's degree or higher in a technical discipline (e.g., Computer Science, Engineering, Information Systems)
Project or Program Management certification - PMP or equivalent
AWS Certification (Associate required; Professional preferred)
ITIL 4 Certification Foundation required
Knowledge of CMMI processes and best practices
5+ years of experience in program management
10+ years of progressive leadership experience in IT or consulting within the public or private sector
Proven experience managing complex AWS IL-5 workloads under a Managed Services Provider (MSP) model
Experience leading 24x7x365 operations teams supporting critical infrastructure and cloud services
Exceptional oral, written, and presentation skills for executive and client-facing engagements
Preferred
Multi-cloud expertise (e.g., AWS, OCI, GCP) with emphasis on secure, compliant IL-5+ operations
Experience with enterprise cloud transformation, automation, and operational resilience across heterogeneous environments
Strong background in AI-driven DevSecOps, Software Factory models, and AIOps for proactive operations and optimization
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
Funding
Current Stage
Late StageRecent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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