UR Thompson Health · 2 days ago
Quality Assurance Coordinator
UR Thompson Health is seeking a Quality Assurance Coordinator who plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator will collaborate with various stakeholders to achieve desired outcomes of the system quality improvement program.
ConsultingNetwork Security
Responsibilities
Proficient with Quality processes and tools
Ability to educate and mentor staff regarding quality processes, tools, regulations
Data Analysis- ability to analyze data and trends to drive improvement
Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service
Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting
Demonstrates understanding and ensures compliance with regulatory standards - DOH, TJC, CMS, FDA
Ability to review events, categorize harm and initiate QA follow up as appropriate
Assists with investigation and follow up of complaints and grievances as needed
Qualification
Required
Proficient with Quality processes and tools
Ability to educate and mentor staff regarding quality processes, tools, regulations
Data Analysis- ability to analyze data and trends to drive improvement
Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service
Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting
Demonstrates understanding and ensures compliance with regulatory standards - DOH, TJC, CMS, FDA
Ability to review events, categorize harm and initiate QA follow up as appropriate
Assists with investigation and follow up of complaints and grievances as needed
Bachelor's degree in nursing, allied health, health management or related field
Minimum 3-5 years of experience in healthcare and quality improvement required
High level of proficiency with Microsoft products like excel, outlook, Power Point, Teams
Preferred
Preferred certification in healthcare quality/safety – CPHQ, CPPS etc
Preferred Team STEPPS certified or Team STEPPS certified trainer
Master's Degree in Science or a field providing knowledge and background for required duties preferred
Preferred previous medical chart reviews and interpretation of care standards
Preferred project management experience