Farrow & Ball · 4 days ago
Showroom Manager
Santa Monica, CA
Full-time
Onsite
Mid Level
$74K/yr - $74K/yrFarrow & Ball is a luxury British lifestyle brand known for its richly pigmented paint and handcrafted wallpaper. They are seeking a Showroom Manager in Santa Monica to oversee daily operations, drive sales, and support the showroom team in delivering a high-quality customer experience.
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Responsibilities
Responsible for driving sales, brand awareness and acquiring new clients
Responsible for leading, training and coaching the showroom team, developing talent and ongoing mentoring/performance development
Providing feedback to the team as necessary to ensure all customers that are serviced in the showroom are given the full Farrow & Ball experience in line with brand strategies
Setting performance targets and driving Showroom productivity and profitability i.e. conversion rates, sales, UPT, ATV, customer data capture and linkage
Be the market brand ambassador to the local design community responsible for driving networking and professional relationship building
Process Payroll, maintaining schedules and ensuring the showroom team adheres to attendance policies and procedure
Be fluent in current advertising and marketing campaigns and promotions to ensure this is communicated and cascaded to your showroom team
Be instrumental in managing, motivating and developing the showroom team to ensure that targets are exceeded and act as a role model to the showroom team by displaying professional behaviours
Grow our customer account base through local marketing initiatives, assisting the leadership team in creating viable partnerships, sponsorships and showroom brand exposure opportunities within the local community
Ensure stock is managed, that banking is correctly undertaken and that healthy and safety is maintained within the showroom
Qualification
Required
Dynamic individual to join our showroom team in Santa Monica as a Showroom Manager
Genuine passion for colour and a real desire to drive sales and lead teams
Responsible for driving sales, brand awareness and acquiring new clients
Responsible for leading, training and coaching the showroom team, developing talent and ongoing mentoring/performance development
Providing feedback to the team as necessary to ensure all customers that are serviced in the showroom are given the full Farrow & Ball experience in line with brand strategies
Setting performance targets and driving Showroom productivity and profitability i.e. conversion rates, sales, UPT, ATV, customer data capture and linkage
Be the market brand ambassador to the local design community responsible for driving networking and professional relationship building
Process Payroll, maintaining schedules and ensuring the showroom team adheres to attendance policies and procedure
Be fluent in current advertising and marketing campaigns and promotions to ensure this is communicated and cascaded to your showroom team
Be instrumental in managing, motivating and developing the showroom team to ensure that targets are exceeded and act as a role model to the showroom team by displaying professional behaviours
Grow our customer account base through local marketing initiatives, assisting the leadership team in creating viable partnerships, sponsorships and showroom brand exposure opportunities within the local community
Ensure stock is managed, that banking is correctly undertaken and that healthy and safety is maintained within the showroom
Exceptional commercial acumen
Strong communicator to external and internal clients with the ability to communicate in person and through technology cross culturally
Creative flair with a background in design and/or luxury retail and a clear understanding of brand visual standards
Benefits
10 days’ annual leave which increases with length of service plus statutory holidays
401K scheme matched by F&B
Generous staff discount on F&B products
Employee Assistance Programme with 24/7 support
Employee Share Plan
Company Sick Pay
Healthcare, Dental & Vision
Life Assurance
Company
Farrow & Ball
Farrow & Ball manufactures luxury decorative paint and wallpaper that transforms homes around the world.
Founded in 1946
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-11Acquired
Leadership Team
Bella Saad
Partnerships and PR Lead, North America
Recent News
2025-10-07
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2025-08-21
2025-01-29
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