Merchants Bank IN · 1 day ago
Assistant Branch Manager
Bloomington,IN,US
Full-time
Onsite
Mid, Senior Level
2+ years expMerchants Bank is excited to open a new branch in Bloomington and is seeking an Assistant Branch Manager. This role focuses on delivering premier customer service, ensuring operational soundness, and supervising Personal Bankers while maintaining compliance with banking policies and procedures.
BankingFinanceFinancial Services
Responsibilities
Process cash and non-cash banking transactions efficiently and accurately while delivering premier customer service
Open accounts and cross-selling products and services to meet customer financial needs, identifying referral sales opportunities
Balance cash drawers daily and reconcile Vault and ATM regularly with precision and adherence to security protocols
Contribute directly to achieving both personal and branch deposit growth goals
Ensure operational soundness by adhering to all retail and bank policies, procedures, audit, and compliance guidelines, complete required training promptly
Supervise Personal Bankers in the absence of the Branch Manager, ensuring compliance and operational integrity
Conduct teller training for new hires, including CSI and Teller capture, emphasizing accuracy and risk controls
Assist with daily, monthly, and quarterly operational responsibilities as directed by the Branch Manager, ensuring compliance and efficiency
Provide operational support for branch and bank staff members to maintain smooth and sound operations
Perform other duties and responsibilities as assigned, with a focus on maintaining operational excellence
Qualification
Required
2-4 years of retail banking experience, including customer service and sales responsibilities
Ability to travel between our Indianapolis and Carmel branches as needed
Strong leadership and coaching abilities to mentor and develop team members
Excellent customer service and relationship-building skills
Proficiency in banking systems and transaction processing
Solid understanding of operational soundness, including compliance, security, and risk controls
Effective communication and problem-solving skills
High attention to detail and accuracy in cash handling and reconciliation
Excellent verbal and written communication skills
Ability to work well in a team environment to service customers
Preferred
Prior experience in supervisory or leadership roles within a retail environment preferred
Benefits
Health
Vision
Dental
401K
ESOP
100% Tuition Assistance
4 weeks paid time off
Company
Merchants Bank IN
Ranked as one of the top-performing banks in the U.S.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$403.11M2024-11-18Post Ipo Equity· $230M
2024-05-13Post Ipo Equity· $98.04M
2021-05-14Post Ipo Equity· $46.18M
Leadership Team
Bill Fessel
Chief Operating Officer - Business Lending
Robert Burtner
Senior Vice President - Chief Credit Officer
Recent News
2025-12-16
2025-10-16
Company data provided by crunchbase