Emerge Recovery & Trade Initiative · 2 weeks ago
Clinical Support Specialist I (Womens)
Emerge Recovery & Trade Initiative is seeking a Clinical Support Specialist I to provide administrative support to the clinical services team for their Women's Program. The role involves performing various administrative and receptionist functions, maintaining client records, and assisting with billing functions.
Non-profit Organization Management
Responsibilities
Perform general administrative functions: typing, copying, filing, and scanning
Perform general receptionist functions: greet/service clients and visitors, check-in clients and verify/collect their information, notify clinicians when their clients have arrived, answer and transfer calls
Maintain a neat and organized reception area and ensure it is securely locked before leaving
Maintain the clinical schedule: set appointments, ensure to prevent conflicting appointments, and make daily appointment reminder calls
Maintain cancellation list and attempt to fill cancelled appointment slots
Distribute paperwork to clients, review forms for accuracy, and obtain signatures, as needed
Assist with billing functions: verify insurance through online and/or telephonic means, obtain insurance authorizations
Provide additional billing support as assigned by the supervisor (data entry, reports, claims processing, etc.)
Maintain client records according to the organization’s policies and procedures
Maintain organization, Ohio MHAS, and CARF required training
Maintain license or registration appropriate to profession and appropriate to job requirement, including appropriate amount of continuing education at all times of employment
Maintain strict confidentiality at all times
Other duties as assigned
Qualification
Required
Experience in working with Microsoft Office products, including email
Experience with using and navigating Electronic Health Records (EHR) and other industry related types of applications
High School Diploma or Equivalent
Minimum two (2) years of experience working in a standard office/clinical office environment
Preferred
Experience working in a mental health and/or addiction treatment agency a plus
Benefits
Medical, Dental, Vision Coverage – Effective first day of the month following employment
Short-Term and Long-Term Disability Paid by Employer
Life Insurance for Employee in the amount of $25,000 paid by Employer.
401K – Eligible after 3 months. 4% Employer Match with 100% vestment
3 weeks paid vacation, which accrues per pay period.
9 Paid Holidays and a Floating Holiday per year.
Pet Insurance
Hospital Indemnity, Accident, and Critical Illness Insurance Options
On-Site Weight Room
Company
Emerge Recovery & Trade Initiative
The Emerge Recovery & Trade Initiative is dedicated to providing individuals in our recovery programs the necessary life and work skills to establish new career paths and thrive in today’s job market.