Lenahan Chiropractic LLC · 1 month ago
Office Manager - Team Lead
NJ,US
Full-time
Onsite
Mid, Senior Level
$25/hr - $27/hr
3+ years expLenahan Chiropractic is a fast-growing chiropractic practice seeking an Office Manager / Team Lead to oversee the front desk team and ensure a smooth patient experience. The role involves leading a team, driving patient compliance, managing office operations, and maintaining organized systems to support the clinic's growth.
Health CareTherapeuticsWellness
Responsibilities
Direct the daily flow from open to close so patients move smoothly through their visit
Coach, support, and hold a small team accountable to goals and SOPs
Run (or co-run) daily huddles and quick check-ins
Bring energy, standards, and consistency into the room (This is where the Super CA mindset fits-leading from the front, not just doing tasks.)
Monitor missed visits, drop-offs, and care plan compliance
Re-engage patients proactively with clarity and warmth
Handle escalated questions or concerns with confidence and empathy
Deliver a clean, welcoming, five-star experience at every touchpoint
Own the schedule-maximize flow, reduce bottlenecks, keep capacity high
Ensure calls, texts, emails, and voicemails are answered promptly
Confirmations, recalls, reminders... you make sure nothing slips
Detail-obsessed upkeep of checklists, SOPs, and front desk systems
Accurate documentation and EMR tasks completed on time
Oversee payments, balances, and financial conversations professionally
Track key metrics (show rates, collections, reactivations) and report to the Clinic Director
Jump in on front desk duties when needed: greeting, check-in/out, phones, intake
Assist with basic office upkeep, supplies, and keeping the space polished
Qualification
Required
Be the operational backbone and the warm, trusted face of a fast-growing chiropractic practice
Run the front desk team, keep systems tight, and ensure patients follow through on the care plans designed to get them well
Lead the Front Desk & CA Team
Direct the daily flow from open to close so patients move smoothly through their visit
Coach, support, and hold a small team accountable to goals and SOPs
Run (or co-run) daily huddles and quick check-ins
Bring energy, standards, and consistency into the room
Drive Patient Compliance & Experience
Monitor missed visits, drop-offs, and care plan compliance
Re-engage patients proactively with clarity and warmth
Handle escalated questions or concerns with confidence and empathy
Deliver a clean, welcoming, five-star experience at every touchpoint
Master Scheduling & Office Operations
Own the schedule-maximize flow, reduce bottlenecks, keep capacity high
Ensure calls, texts, emails, and voicemails are answered promptly
Confirmations, recalls, reminders... you make sure nothing slips
Keep Systems Tight & Organized
Detail-obsessed upkeep of checklists, SOPs, and front desk systems
Accurate documentation and EMR tasks completed on time
Oversee payments, balances, and financial conversations professionally
Track key metrics (show rates, collections, reactivations) and report to the Clinic Director
Roll Up Your Sleeves
Jump in on front desk duties when needed: greeting, check-in/out, phones, intake
Assist with basic office upkeep, supplies, and keeping the space polished
A natural leader who likes directing traffic and coaching others
Detail-obsessed, organized, and energized by structure
Comfortable holding yourself and others to a high standard
A clear, confident communicator
Warm, people-first, and trusted quickly by patients and team
Calm under pressure
A proactive problem-solver
Tech-comfortable (Microsoft Office, Google Workspace, EMR systems)
Growth-minded-and motivated by a clear path upward
Full-time, in-office in South Amboy, NJ (no remote)
Able to learn quickly via SOPs, short trainings, and check-ins
Reliable, punctual, professionally presentable
Preferred
3+ years in medical/dental/chiropractic admin OR hospitality/office management
1+ year leading or supervising a small team
Benefits
Contribution toward health insurance
Complimentary chiropractic care
50% toward health insurance
Company
Lenahan Chiropractic LLC
South Amboy Chiropractor | Dr. Tim Lenahan.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase