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Community Choice Financial Family of Brands · 3 days ago

Employee Engagement Specialist

United States

Full-time

Remote

Mid Level

3+ years exp

Community Choice Financial Family of Brands is a leading consumer specialty finance organization in the U.S., dedicated to providing customers and team members with the Power of Choice. The Employee Engagement Specialist will manage the full-cycle onboarding process and contribute to engagement initiatives that enhance the employee experience across the organization.

Financial ServicesLending

Responsibilities

Manage the full-cycle corporate onboarding process, ensuring a smooth and welcoming experience for all new hires

You will partner closely with hiring managers, department leaders, and HR team members to create a cohesive, high-quality new hire journey while supporting additional engagement programs that fuel our people engine

Partner with Hiring Managers to prepare onboarding agendas, welcome materials, and necessary tools

Facilitate New Hire Orientation sessions for corporate employees, promoting a consistent and engaging introduction to the company

Oversee the New Hire Advisor Program, including identifying and tracking advisors, managing toolkit resources, pairing new hires with advisors, and monitoring program success

Review and analyze new hire feedback; identify themes and communicate insights to Sr Manager of Employee Experience and other stakeholders to continuously improve the onboarding experience

Maintain and contribute to enhancements of the Corporate New Hire Experience, including all supporting resources

As needed, support the creation and maintenance of Store Operations onboarding resources

Support engagement-related initiatives that contribute to a positive employee experience

Collaborate with cross-functional partners to help coordinate internal communications, updates, or resources related to engagement programs

Maintain accurate records, tracking tools, and documentation for onboarding and engagement initiatives

Assist with surveys, feedback mechanisms, and follow-up actions to support continuous improvement of the employee experience

Participate in special projects and new initiatives that strengthen employee engagement across the organization

Qualification

Onboarding experienceProgram coordinationHR operationsMicrosoft Office SuiteCommunication skillsAttention to detailTime managementCreative thinking

Required

3-5 years of experience in onboarding, program coordination, HR operations, or a related administrative/employee experience role

Highly organized with the ability to prioritize multiple overlapping tasks with accuracy and attention to detail

Strong interpersonal, written, and verbal communication skills with a hospitality mindset

Proactive, resourceful, and able to take ownership of projects from start to finish with minimal supervision

Ability to maintain confidentiality, exercise sound judgment, and demonstrate professionalism at all times

High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook); experience with Canva and graphic design skills desired

Strong time management skills and the ability to adapt in a fast-paced environment

Creative thinker who can contribute ideas that enhance programs, processes, and employee experiences

Benefits

Paid on-the-job training and a comprehensive new hire program.

Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.

Performance-based career advancement.

Educational Reimbursement Program.

Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.

Company-Sponsored Life and AD&D Insurance.

Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.

Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.

Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.

PTO that grows with you, starting with 12 days in your first year.

A relaxed, business casual dress code that includes jeans and sneakers!

Company

Community Choice Financial Family of Brands

With online and in-store products and services across the country, Community Choice Financial Family of Brands offers our customers, Team Members, and communities the Power of Choice.

Founded in 1989

Dublin, Ohio, USA

5001-10000 employees