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Billingsley Company · 1 day ago

Assistant Service Manager at Wallis and Baker

Grapevine, TX

Full-time

Onsite

Mid Level

3+ years exp

Billingsley Company is a well-established organization specializing in master-planned developments and property management. The Assistant Service Manager supports the Service Manager in overseeing maintenance operations, ensuring properties are safe, functional, and beautifully maintained through hands-on technical skills and leadership responsibilities.

Real Estate

Responsibilities

Complete make-readies, painting, and unit preparation to company standards

Diagnose, troubleshoot, repair, and replace HVAC systems (compressors, coils, refrigerant recovery, charging, etc.), plumbing systems (including water heaters), electrical systems, and appliances

Maintain and balance pools; ensure water quality and compliance with CPO standards

Perform general and preventative maintenance as directed by the Service Manager

Schedule and manage unit turns efficiently to meet occupancy and move-in timelines

Oversee purchase orders and invoicing systems in compliance with company policies

Assist in collecting and reviewing bids/proposals from vendors and contractors

Conduct property inspections in Yardi and maintain all Maintenance Binders accurately

Maintain a current location map for all electric, gas, and water shutoffs, clean-out traps, fire extinguishers, and hydrants

Support and direct maintenance technicians, ensuring work is completed safely, efficiently, and with a positive attitude

Communicate effectively with Property Managers and Portfolio Managers regarding maintenance priorities, timelines, and needs

Ensure all maintenance staff complete required Grace Hill e-learning modules

Utilize Outlook, Excel, Word, Microsoft Teams, Yardi, Yardi Mobile App, and Payscan for maintenance tracking, reporting, and communication

Prepare work orders, reports, and inspection documentation accurately

Maintain organized inventory of supplies, tools, and equipment

Read and interpret blueprints and construction documents as needed

Qualification

Multifamily maintenance experienceEPA Type II CertificationCertified Pool Operator (CPO)Diagnostic equipment proficiencyLeadership skillsTeam motivationHand tools proficiencyPower tools proficiencyCommunication skillsFast-paced environment adaptability