Information Technology Support Technician jobs in United States
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Pomeroy · 1 day ago

Information Technology Support Technician

Pomeroy is currently seeking a part-time, onsite IT Support Technician for a long-term contract. The role involves providing technical support for hardware and software, including installation, maintenance, and troubleshooting of systems.

Consulting
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H1B Sponsor Likelynote
Hiring Manager
David Johnson
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Responsibilities

IT support; install, upgrade, and monitor software and hardware
Responsible for the operations and maintenance of systems that fall under the Enterprise Infrastructure Team
Designs, configures, and tests computer hardware, networking software and operating system software
Lead projects for new hardware/software deployments and implementations
Diagnoses hardware and software problems and replace defective components
Break/Fix
Imaging computers and deploying software
Supporting meetings
Taking backups
Monitoring local server
Working with vendors on additional support
Vendor tracking/management

Qualification

IT supportHardware installationSoftware installationNetwork supportTroubleshootingPower BICustomer serviceCommunication skills

Required

2-5 years' experience in desktop or IT support experience in hardware and software installation, troubleshooting and repair
Knowledgeable with label printers and scanners
Network support and troubleshooting
Experience with trouble ticket tracking and resolution
Excellent customer service, written and oral communication skills
Wiling to wear steel-toed shoes/boots

Preferred

Experience running/developing reports in Power BI or QAD, a plus

Company

Technology is mission-critical to your business so it must work — continuously.

H1B Sponsorship

Pomeroy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (2)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Clearlake Capital Group
2015-10-26Acquired
2013-07-01Private Equity

Leadership Team

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Tom Signorello
Chairman & Chief Executive Officer
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Company data provided by crunchbase