U-Haul · 1 day ago
Account Representative
U-Haul is a company focused on providing excellent service and wellness programs to its team members. The Account Representative position involves managing telephone provisioning requests and ensuring effective communication with various stakeholders. The role requires a positive attitude and a willingness to learn within the IT services department.
LogisticsService IndustryTransportation
Responsibilities
Learning and processing all telephone provisioning in the IT services department
Responsible for all requests from the field for dealers and company owned entities (U-Haul centers, repair shops, MCOs, and the UHI-Towers)
Orders ranging from new phone number assignments, reprogramming of RCF/VoIP phone lines, moving phone lines, repair, and simple billing inquiries
Work requests are received either through an automated feed into our Telesoft system by work orders, or they are received by phone call, email, or system Ivanti tickets
Work on any assigned special projects and tasks by leadership
Qualification
Required
Positive attitude with the desire to grow and learn within the department
Strong, project-oriented mindset
Willingness to give 100% effort
Good work ethic with the ability to learn quickly
Preferred
Excellent communication skills, both in person and on the phone
Basic computer skills
Ability to multi-task and adapt quickly
A great attitude and true professionalism
Team work ethic
Flexibility
Experience with Excel, Word, internal applications and Microsoft office
Benefits
Full medical coverage
Prescription plans
Dental and vision plans
New indoor fitness gym
Gym reimbursement program
Registered dietitian program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident
24-hour physician available for kids
Subsidized gym membership
MetLaw Legal Program
MetLife Auto and Insurance Program
Mindset App Program
50% discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Dave Ramsey’s Smart Dollar Program
U-Haul Federal Credit Union
Wellness program
Company
U-Haul
Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.
Funding
Current Stage
Late StageTotal Funding
unknown2016-01-22Acquired
Recent News
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2026-01-07
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