Invited · 1 day ago
Golf Shop Attendant - Spring/Summer 2026
Gibsonia, PA
Part-time
Onsite
New Grad, Entry LevelInvited is a leading company in the hospitality and service industry, operating with a purpose of building relationships and enriching lives. The Golf Shop Attendant is responsible for promoting the game of golf, providing exceptional customer service, and assisting with merchandise selections while maintaining an organized golf shop.
EventsFantasy SportsGaming
Responsibilities
Deliver exceptional customer service in the pro-shop by welcoming golfers, accurately processing charges at the register, and properly checking in all players before their round
Adhere to proper cash handling procedures and ensure all operational standards are met
Handle member/guest inquiries, manage tee-time bookings in person and over the phone, and engage in friendly, professional conversations
Maintain a calm, courteous, and attentive demeanor, even in high-pressure situations, to provide a superior customer experience
Oversee inventory management by checking in merchandise according to procedures, organizing storage and display areas, and maintaining stock levels of frequently sold items (e.g., apparel, gloves, hats, and balls). Ensure customers are promptly informed when special orders arrive and handle all returns, issuing appropriate credits
Assist with course operations by marshaling, starting, and supporting outside services as needed, ensuring seamless coordination between pro-shop and golf operations staff
Support outside golf operations staff to ensure proper execution of daily procedures and policies, maintaining smooth operational flow and exceptional service
Execute end-of-day business functions following the club’s guidelines and established procedures to ensure accurate reporting and efficient closeout processes
Ensure all daily tasks are completed to club standards, including maintaining orderly and organized work areas, tidying the pro-shop and entry areas, and restocking merchandise as needed
Provide operational and administrative support to the Head Golf Professional, General Manager, and Tournament Coordinators, assisting with projects and ensuring smooth execution of golf operations and events
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management
Follow all company, club, and department policies, procedures, and instructions
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success
Qualification
Preferred
High school diploma, GED, or equivalent
Previous experience in customer service or retail, with a basic understanding of golf operations, equipment, and etiquette
Interpersonal and communication skills, with the ability to engage positively with members and guests
Organizational skills and attention to detail to maintain the shop's presentation and inventory
Ability to work independently and as part of a team, maintaining a proactive and positive attitude
Knowledge of golf merchandise, apparel, and equipment
Familiarity with point-of-sale (POS) systems and basic cash handling procedure
Company
Invited
Invited is a dynamic lifestyle company that brings people together that has redefined the private club industry.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Pillsbury
CEO
Eric Dugan
SVP, Chief Accounting Officer
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