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TruGreen · 1 day ago

Branch Sales Manager

Acworth, GA

Full-time

Onsite

Mid, Senior Level

$52K/yr - $87K/yr

2+ years exp

TruGreen is a leading lawn care company, and they are seeking an experienced Branch Sales Manager to lead sales activities within their branches. The role involves developing sales strategies, managing a sales team, and ensuring customer satisfaction to drive business growth.

Customer ServiceLandscapingService Industry

Responsibilities

Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints

Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team

Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required

Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers

Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures

Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member

Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization

Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies

Qualification

Sales ManagementStrategic PlanningTeam LeadershipSales AnalyticsCRM ToolsCustomer ServiceMicrosoft OfficeCommunication SkillsProblem-SolvingOrganizational SkillsAttention to DetailAdaptability

Required

Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience

Proven experience in sales

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Strategic thinking and problem-solving skills

Proficiency in using sales analytics and CRM tools

Ability to travel to all Door to Door routes within the market

Demonstrated knowledge of the organization, products, and/or services

Strong understanding of customer and market dynamics and requirements

Proven leadership and ability to drive sales teams

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume

Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public

Ability to define customer problems, collect data, establish facts, and draw valid conclusions

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility

Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Ability to speak, read and write fluently in English