Karsun Solutions · 1 day ago
Senior IT Analyst
Karsun Solutions is transforming possibilities for the US Government and is seeking a Senior IT Analyst to support the GIS team. The role involves providing help desk support, assisting with geospatial data engineering, and delivering training on various ArcGIS tools.
ConsultingGovernmentInformation Technology
Responsibilities
Tier 1 help desk support, resolving common user tickets/issues, creating / maintaining documentation for workflows, and escalating more complicated issues
Assist with geospatial data engineering and workflows that make enterprise data available to both Enterprise and Online ArcGIS environments
Design and deliver periodic trainings on ArcGIS Online, ArcGIS Earth, ArcGIS Pro, and other ArcGIS toolsets to the FAA’s geospatial community
Publish and maintain CDO curated content within the Enterprise and AGOL environments
Assist with user maintenance, report generation, and other administrative tasks as necessary
Qualification
Required
Bachelor's degree in Information Systems, Business Systems, Management Information Systems, IT Management, or other IT-related field
Minimum of 8 years of relevant work experience
Experience with maintenance of ArcGIS Online and Enterprise portals, including users, groups, custom roles, credits, and content
Experience with automation patterns within Online and Enterprise (e.g. Python scripting, Data Pipelines, ArcGIS Notebooks)
Experience with Python-based ArcGIS scripting libraries (arcpy, ArcGIS Python API), as well as other standard Python libraries common in general purpose, data engineering, and geospatial workflows
Experience with ArcGIS Hub, Experience Builder, and other no-code app builders within the ecosystem
Experience with Survey123, FieldMaps, and other mobile solutions within the ecosystem
Ability to obtain and maintain a Public Trust Security Clearance