South Bend Museum of Art · 1 day ago
Membership Development Manager
South Bend, IN
Full-time
Onsite
Entry, Mid Level
2+ years expSouth Bend Museum of Art is a free public museum that showcases exhibitions and engages with the community. The Development & Membership Manager is responsible for expanding the museum's member and donor base, managing the development database, and coordinating events.
Museums & Institutions
Responsibilities
Process new memberships, renewals, upgrades, gift memberships, and facilitate the biannual membership drive to increase and upgrade memberships
Manage membership communications, renewal reminders, lapsing reports, and member engagement efforts
Maintain accurate membership records in DonorPerfect or other CRM systems
Prepare and execute membership mailings and e-communications
Maintain accurate donor records, including gifts, pledges, grants, contact information, and reporting categories
Assist in preparing grant proposals and applications
Track grant deadlines, reporting requirements, and ensure timely submissions
Maintain organized grant files and assist with reporting and data collection
Generate donor acknowledgment letters and stewardship communications
Pull database reports for campaigns, board reports, and fundraising analysis
Assist with annual fund campaigns, sponsorship tracking, and donor segmentation
Coordinate development-related mailings (annual fund, special appeals, campaign updates)
Support donor research and cultivation activities as needed
Assist in coordinating museum fundraising events, including Elevate, exhibit openings, the Scholastics events, and donor cultivation events
Manage event logistics such as vendor coordination, equipment orders, RSVPs, layout plans, and on-site support
Ensure accurate event records, including guest lists, sponsorship fulfillment, and follow-up stewardship
Support event-related communications, invitations, and marketing materials
Work collaboratively with the Curators of Education, Curator of Exhibitions and Collections, and staff to support membership, grant-writing and fundraising storytelling
Prepare donor lists for publications and signage
Support museum-wide communications related to membership, donor updates, and event announcements
Coordinate print and digital development mailings (appeals, membership letters, stewardship notes)
Produce mailing lists, printing files, and tracking spreadsheets
Work with external printers/mail houses when needed
Prepare acknowledgment and stewardship packets
Qualification
Required
Bachelor's degree in arts administration, nonprofit management, business, marketing/communications, or related field
2–5 years of experience in development, membership management, events, or related nonprofit administrative roles
Strong organizational and project-management skills
Experience with donor or membership databases (DonorPerfect preferred)
Excellent written and verbal communication skills
Ability to manage multiple timelines and priorities
Proficiency with Microsoft Office Suite and Google docs; familiarity with Constant Contact or similar platforms a plus
Ability to work occasional evenings and weekends for events
Preferred
Event planning experience strongly preferred
Benefits
Health insurance
Paid time off
Company
South Bend Museum of Art
Founded in 1947, the South Bend Museum of Art is the premier cultural destination for the community, providing insight into the art, history and culture of the region.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase