McCarthy Auto Group · 1 day ago
Automotive Service Advisor (Service Writer Exp Required)- McCarthy Hyundai
Olathe, Kansas, United States
Full-time
Onsite
Entry, Mid Level
1+ years expMcCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. This role involves greeting customers, writing detailed service orders, and communicating with technicians to ensure customer satisfaction during the repair process.
Automotive
Responsibilities
Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
Review vehicle report for recalls that need completed and verify applicable warranty’s
Answering phones, schedule appointments, review recommended/ upcoming services
Communicate to technicians throughout the process of repairs to keep customer updated
Provide cost estimate of mechanical and maintenance repairs
Maintain customer satisfaction score at or above dealership standards
Qualification
Required
Experienced candidate
Strong written and oral communication skills
Strong attention to detail
Strives to provide excellent customer service
Must be able to multitask and work in a fast pace environment
Preferred
Reynolds and Reynolds DMS knowledge
1 year service writing experience
Excellent customer service skills and strong desire to sell
Basic knowledge of automotive systems
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Health Savings Account
401(k) with Company Match
Paid Vacation and Holidays
Employee Discounts on Vehicles, Service & Parts
Employee Assistance Program
Referral Bonuses
Paid Training
Community and Charity Involvement
Company
McCarthy Auto Group
McCarthy Auto Group is a car dealership specializing in Buick, GMC, Nissan, and Hyundai vehicles in Kansas City.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Anthony
CFO
Chris Lee
Chief Operating Officer & Managing Partner
Company data provided by crunchbase