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Sotera Health Company · 2 days ago

Reporting Specialist / Writer

6280 S. Redwood Road, Taylorsville, UT, 84123, US

Full-time

Onsite

New Grad, Entry Level

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing services for the healthcare industry. The Report Specialist is responsible for creating and compiling reports using preapproved templates, ensuring quality and accuracy while balancing timely completion of final products.

BiotechnologyHealth CareMedical Device

Responsibilities

Type, review, process, and perform corrections on all final report types

Prepare letters, preliminary results and raw data, as needed

Meet quality expectations of the team

Initiate and ensure amended/duplicate report requests are being processed in a timely manner

Process template requests: continually improve FRTs for team efficiency

Act as a subject matter expert (SME) of the department, and have a strong knowledge base of other departments

Recommend and advocate applicable process improvements of job and customer service efforts

Anticipate new challenges and develop creative solutions to address them

Regularly work with and communicate updates to Managers to identify, prioritize, and review projects

Manage projects from start to completion, as applicable

Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.)

Know and follow company policies and procedures

Complete required training on time

Attend work regularly and reliably

Adhere to all policies and procedures

Perform other duties as assigned

Qualification

Data entryMicrosoft OfficeProject managementAttention to detailCustomer serviceVerbal communicationWritten communicationTeamworkInitiative

Required

Minimum of 18 years of age in addition to a High School Diploma or equivalent

Data entry and interpretation skills

Basic math, such as rounding and significant figures

Effectively prioritize tasks and budget time to meet completion deadline(s)

Multi-task and be self-motivated

Attention to detail

Proofreading, revising, and editing skills

Demonstrate typing at a minimum of 50 wpm with ≥90% accuracy (best out of three)

Proficient at 10-key

Internet search abilities

Proficiency with Microsoft Office products (e.g., Word, Excel, Outlook, CRM, etc.) and MasterControl™

Verbal and written communication skills – follow or relay information and status

Internal customer service skills

Team-focused – participate willingly, ability to contribute independently and through the team to meet goals and deadlines, demonstrate teamwork, and actively participate in team interactions

Results-focused – deliver product at a required time, cost and quality

Demonstrate initiative – recognize areas for improvement and needs of the team

Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.)

Know and follow company policies and procedures

Complete required training on time

Attend work regularly and reliably

Adhere to all policies and procedures

Preferred

Previous office and customer service experience

Company

Sotera Health Company

Sotera Health brings together Sterigenics, Nelson Labs and Nordion, each of which are established, highly reputable players in the global health arena.

Founded in 2017