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NVE Experience Agency · 1 day ago

Senior Account Executive, B2B

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$95K/yr - $110K/yr

6+ years exp

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture. They are seeking a Senior Account Executive to counsel key clients and lead the development of experiential marketing strategies, campaigns, and projects.

AdvertisingConsultingCreative AgencyEvent ManagementMarketing

Responsibilities

Client Management: Act as the agency’s point of contact for key accounts, streamlining internal and external client communication throughout the campaign/project management process

Financial Management: Track all revenue and gross profit associated with your accounts, approx. $2 - $5M in gross revenue per year

Account Leadership: Demonstrates leadership abilities by managing and mentoring a junior Accounts team with up to two (2) direct reports

Cross-Department Communication: Liaison between Production, Creative Services, Strategy departments, and the Client to ensure all contracted deliverables are executed and deadlines met

Onboarding & Training: Takes a more active role in developing onboarding and training documents, ensuring they are updated regularly

Process & Project Management: Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc

Resourcing & Recruiting: Takes an active role in interviewing candidates for open positions, works with Directors to identify and develop talent on behalf of the agency

New Business: Begins to demonstrate a growth mindset by working across departments to sell additional services to existing clients

Finance & Invoicing: Oversees all client invoicing and invoice tracking for assigned projects or programs/retainers

Client Services: Demonstrates expert understanding of the client's brand and processes by proactively educating and training team members, further improving client experience

Act as the experienced point of contact for clients, overseeing client communication and expectations during the campaign production and campaign execution process

Experienced at anticipating client needs, and proactively offering solutions and experiential opportunities for the brand

Provide Clients with weekly updates on project development and management, maintaining internal and external project status reports

Acts as the experienced onsite account representative at events, set up post-mortems internally and externally

Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships

Experienced at tracking invoices, executing SOWs under $1M, and ensuring POs are received from a client in a timely manner, ideally within a week post kick-off

Oversees completion of the master billing tracker and finance/invoicing tasks, and ensures supervisor sign off on all client invoices prior to submission

Works with Production and clients to submit budget estimates for POs, and submit deposit and final invoices in a timely manner

Works with Production to submit budget reconciles and secure client approval post-event

Experienced at implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations

Oversees projects being led by direct reports, in addition to their own, and demonstrates ability to coach/mentor team members through roadblocks

Experienced leader, managing cross-departmental project teams

Experienced problem solver, consistently delivering creative solutions to roadblocks when escalating to supervisor

Experienced at leading day-to-day project management for projects and / or campaigns

Demonstrates the ability to take ownership of more complex projects and overall programs or retainers in their entirety, as well as leading full cross departmental project teams across projects with budgets of $250k - $1M

Proactively host and schedule regular internal and external meetings as necessary

Maintain internal and external project status reports

Responsible for overall deck management, ensuring all copy is completed and reminding the project team on deliverables for each proposal

Manage retainer and/or project budgets in partnership with Production Lead - Oversee AM/AC and ensure all agendas/ recaps are distributed internally and externally prior to each meeting, and after each meeting

Hold internal production and creative teams accountable to project deadlines

Work with Production and Design departments to develop post-event recaps for clients

Responsible for ensuring timesheets are completed in a timely manner for all project workstreams whether leading or supervising

Responsible for ensuring resource reports are populated and reviewed with Accounts supervisors on a regular, consistent basis throughout the duration of the project or campaign

Manage and delegate tasks to junior account team members

Supports supervisor (or takes ownership of) in implementation & training for any changes to process & project management

Qualification

Account leadershipCampaign managementProject managementClient communicationBudget managementInterpersonal skillsPresentation skillsProblem solvingFlexibility