CSC ServiceWorks ยท 2 days ago
Appliance Service Technician
Cleveland, OH
Full-time
Onsite
New Grad, Entry Level
$19.19/hr - $23.02/hrCSC ServiceWorks is a company that makes everyday life easier for millions across the U.S. and Canada by providing innovative laundry and air solutions. They are seeking an Appliance Service Technician who will be responsible for performing mechanical repairs and maintenance on appliances at customer locations, ensuring optimal performance and addressing customer concerns.
Delivery ServiceFacilities Support ServicesLaundry and Dry-cleaning
Responsibilities
Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards
Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary
Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues
Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information
Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance
Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls
Qualification
Required
Valid Driver's License
Ability to pass pre-employment screening
Basic Plumbing and Electrical knowledge
Good interpersonal and communication skills to interact with customers effectively
Ability to work independently and manage time efficiently
Physical stamina and dexterity to handle and maneuver heavy appliances
Basic computer skills for documentation and communication purposes
Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)
Preferred
Previous experience in appliance repair or a related field is preferred
Benefits
Work Life Balance!
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-round Work & Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
Company
CSC ServiceWorks
Multifamily laundry, commercial laundry, air vending, international
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-05-16Acquired
Leadership Team
Eric Robinson
Chief Executive Officer & Board Member
Rodrigo Castellanos
Chief Executive Officer
Recent News
2025-08-25
2025-06-10
2024-10-17
Company data provided by crunchbase