Ralph Lauren ยท 1 day ago
Virtual Client Advisor
New York, NY
Part-time
Onsite
New Grad, Entry Level
$18/hr - $26/hrRalph Lauren Corporation is a global leader in the design, marketing, and distribution of premium lifestyle products. The Virtual Client Advisor connects with clients through various virtual methods to create extraordinary client experiences and achieve sales targets while acting as brand ambassadors for Ralph Lauren.
Apparel & Fashion
Responsibilities
Provide exceptional customer service and hospitality by engaging, listening, and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling
Achieve sales targets through selling, styling, and engaging of clients virtually and the acquisition, retention, and reactivation of clients
Engage lapsed & beyond lapsed clients from throughout the Ralph Lauren Store network to reengage the relationship and achieve reactivation targets
Balance all client relationships in Client Book through regular engagement and outreach
Elevate virtual client experience by consistently delivering memorable and personal experiences to every customer
Maintain customer correspondence to build and enhance relationships and drive sales
Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles
Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products
Develop strong product knowledge across the RL Lifestyle catalogues
Be well informed about the company history, current events and general information about Ralph Lauren
Knowledgeable in current industry trends and technology including familiarity of competition
Support and leverage all company initiatives as they relate to product launches, customer experience and selling
Adhere to company policies and procedures at all times
Assist with inventory, special events and projects as needed
Maintain open, professional and ongoing communications with store management, peers and corporate partners
Ability to network and socialize with our target customers
Qualification
Required
Provide exceptional customer service and hospitality by engaging, listening, and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling
Achieve sales targets through selling, styling, and engaging of clients virtually and the acquisition, retention, and reactivation of clients
Engage lapsed & beyond lapsed clients from throughout the Ralph Lauren Store network to reengage the relationship and achieve reactivation targets
Balance all client relationships in Client Book through regular engagement and outreach
Elevate virtual client experience by consistently delivering memorable and personal experiences to every customer
Maintain customer correspondence to build and enhance relationships and drive sales
Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles
Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products
Develop strong product knowledge across the RL Lifestyle catalogues
Be well informed about the company history, current events and general information about Ralph Lauren
Knowledgeable in current industry trends and technology including familiarity of competition
Support and leverage all company initiatives as they relate to product launches, customer experience and selling
Adhere to company policies and procedures at all times
Assist with inventory, special events and projects as needed
Maintain open, professional and ongoing communications with store management, peers and corporate partners
Ability to network and socialize with our target customers
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
Ability to operate the register, stand, move and walk for multiple hours
Strong business acumen
Preferred
Relevant work experience preferred
Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
Company
Ralph Lauren
Ralph Lauren Corporation focuses on the design, marketing, and distribution of luxury lifestyle products.
Founded in 1967
10001+ employees
H1B Sponsorship
Ralph Lauren has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (19)
2023 (41)
2022 (27)
2021 (19)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Bob Ranftl
Regional CEO, North America
Patrice Louvet
President and Chief Executive Officer
Recent News
Business Wire
2025-06-21
Bangladesh Posts English
2024-05-01
Company data provided by crunchbase