Talan · 1 day ago
Senior Front Office Appliaciton Support – ETRM
Houston
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expTalan is an international consulting group specializing in innovation and transformation through technology. They are seeking a seasoned Front Office Support professional with expertise in North American power markets to provide technical and functional support for traders and risk teams during the Orchestrade Go Live process.
ConsultingInformation ServicesInformation Technology
Responsibilities
Provide senior level support to front office users, including traders and schedulers
Ensure stability of the trade lifecycle from trade capture to end of day processes
Troubleshoot complex technical and functional issues across the ETRM landscape
Work closely with traders on pricing, market data, positions, and real time operational topics
Monitor and validate PnL, risk exposures, and position data
Coordinate with global teams (development, QA, infrastructure, data)
Drive root cause analysis and long term remediation
Document processes, support procedures, and best practices
Act as a mentor and escalation point for junior and mid level support analysts
Contribute to Go Live readiness, hypercare, and post implementation stabilization
Qualification
Required
10+ years experience in front office support, trade support, or application support in energy trading
Strong knowledge of North American power markets, with a preference for ERCOT
Previous ETRM experience (such as Orchestrade, Endur, Allegro, RightAngle, etc.)
Strong technical foundation: SQL, Linux or Unix, Scripting knowledge (shell, Python is a plus)
Ability to work under pressure in a fast paced trading environment
Strong communication skills and ability to interact with senior trading staff
Proven experience managing incidents, priorities, and time critical operations
Preferred
Direct experience with Orchestrade
Python
Cloud exposure (AWS or Azure)
Experience supporting real time trading activities, telemetry, or scheduling workflows
Benefits
401(k) retirement plan with company matching
15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
8 paid holidays + 5 sick days + 2 personal days per year
Company health, dental, and vision insurance plans + FSA
Voluntary STD and LTD
Commuter/transit benefits
Company
Talan
Talan is a consulting firm specializing in technology innovation and transformation.
5001-10000 employees
H1B Sponsorship
Talan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$158.58MKey Investors
TowerBrook Capital PartnersLCL
2020-07-23Secondary Market
2018-07-20Series Unknown· $117.32M
2016-03-08Series Unknown
Leadership Team
Mehdi Houas
Fondateur
Philippe Cassoulat
Directeur Général
Recent News
2025-06-21
2024-11-19
Company data provided by crunchbase