Guest Service Receptionist jobs in United States
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NEOGOV · 2 days ago

Guest Service Receptionist

The City of New Brighton is seeking a Guest Service Receptionist to provide customer service and support activities for the Parks and Recreation Department. The role involves welcoming customers, processing transactions, and assisting with office support and light housekeeping tasks.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Welcomes walk-in customers and answers callers' inquiries; completing and entering program registration and membership transactions into the appropriate database
Extensive contact with the general public and staff from all City departments
Performs various office support duties and housekeeping tasks as scheduled or requested
Completes established opening and closing procedures for the NBCC as scheduled
Performs other job related responsibilities as apparent or assigned

Qualification

Customer serviceData entryMicrosoft OfficeCashier experienceVerbal skillsIndependent judgmentTyping experienceWritten skills

Required

High school education or GED equivalent
Minimum of one-year experience as a cashier
Previous work experience with data entry; Microsoft Office and Microsoft Outlook
Displays the ability to deal with the public in a courteous and tactful manner which projects a favorable image of the City
Considerable typing experience, including letters, flyers, reports, etc
Excellent written and verbal skills
Ability to exercise independent judgment with upper level clerical responsibility
OR such alternatives to the above qualifications as the City may find appropriate and acceptable

Preferred

Requires standing for periods of time, squatting, bending, and reaching

Benefits

Paid Sick Leave / Earned Sick & Safe Time
Dress for your day
New Brighton Community Center Membership
Employee Assistance Program
Vision discount at participating providers
PERA Retirement for non-union staff, some employees may be exempt from PERA depending on position
Optional 457 / 457 Roth retirement plans
MERSC - discounts for various retail, services, and events
Employer contribution to health insurance premium & health saving account, with cash option if waived
Employer-paid life insurance, with supplemental policies available
Employee Wellness Program
Flexible benefit plans for health care reimbursement, dependent care reimbursement, and limited scope health care reimbursement
Paid parental leave
Flexible / remote work schedules
Optional long-term disability, short-term disability, and AFLAC insurance

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase