Illumination · 1 day ago
Manager, Operations
Santa Monica
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expIllumination is a leading producer of event-animated films, seeking a Manager of Operations to oversee the functionality and presentation of their facilities. The role involves managing facility operations, vendor relationships, and ensuring a safe and welcoming environment for employees and guests.
AnimationDigital EntertainmentVideo
Responsibilities
Ensure the overall operation, maintenance, organization and appearance/aesthetic look of entire facility
Ensure routine/preventative maintenance and service is completed by vendors throughout the facility. Maintenance and service includes HVAC, plumbing/appliance repairs, painting, general building/furniture repairs, light bulb replacement, landscaping, handyman, pest control, shredding services, deep cleaning, landlord preventative main etc
Manage larger scale facilities projects and build outs from the inception to completion. Monitor contractor’s performance and work closely with them to ensure work is completed according to specifications, manage change orders, track spending against designated budget and flag potential overages
Approve requests for facility and workspace related purchases and escalate approval process when necessary
Manage overall parking operations and determine parking assignments for new hires
Manage current responsibilities of daily onsite vendors (security guards and cleaning staff), their overall performance and address any performance concerns
Manage Operations team’s overall ideation, planning and execution of designated company-wide programs, events and parties (picture releases, holiday parties, etc.)
Work with HR, IT and the rest of the Operations team to ensure operational items are ready for new hires (seating assignment, fobs, parking, campus access system)
Point person for all building and security emergencies
Ownership and regular management of emergency preparedness plan. Regularly update materials, arrange in-office drills/necessary training sessions and ensure routine maintenance of emergency systems
Manage (Security) Receptionist and Office Assistants
Oversee the Office Assistant and manage day-to-day operations for the company’s smaller office site on the Universal lot
Manage overall relationships with landlord, property manager, campus staff and UMG to ensure we are maintaining a positive and proactive rapport with all parties
Manage and track spending of Facilities budget (determine estimates, track actuals, identify areas for cost savings
Oversee management of asset inventory
Manage office space planning (projecting department growth, new employee locations, office moves, etc.) within workplace management system
Ensure work orders are created for all employee building concerns and requests, department projects and areas of concern identified during team sweeps. Assign work orders to member of Operations team and ensure they are all followed through to completion
Make sure Operations related invoices are received and processed in a timely manner. Review all invoices on a weekly basis before they are processed to ensure there are no areas of concern/inconsistencies
Track and review all campus/landlord related expenses charged back to Illumination (CAM, building specific expenses) and audit when necessary
Qualification
Required
5+ years of experience in Facilities, Office, or Workplace Operations in a multi-site corporate environment
Proven ability to manage day-to-day facilities operations, preventative maintenance programs, and vendor performance
Experience leading office build-outs and facilities projects, including contractor oversight, budgets, and change orders
Strong budget and financial management skills, including invoice review, expense tracking, and cost optimization
Demonstrated experience managing on-site staff and vendors (security, cleaning, office support)
Experience owning emergency preparedness, building security, and incident response
Strong cross-functional partnership skills with HR, IT, Finance, and leadership to support onboarding, space planning, and company-wide initiatives
Must work on-site 5 days a week
Benefits
Medical, dental and vision insurance for employees and their family
401(k)
Paid time off
Tuition reimbursement
A variety of other perks
Company
Illumination
Illumination founded by Chris Meledandr, is one of the entertainment industry’s leading producers of event-animated films.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christina Pelz
Sr. Executive Assistant to Founder and CEO
Christine Kim
Sr. Executive Assistant to COO & EVP Legal & Business Affairs
Recent News
Attractions Daily
2025-10-18
2025-10-16
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